Fresh Cleaners Carpet Cleaning
726 Arthur Avenue, Virginia Beach, Virginia 23452
About the Fresh Cleaners Carpet Cleaning
Fresh Cleaners Carpet Cleaning is a top-rated laundry institution located at 726 Arthur Avenue in Virginia Beach, Virginia. We specialize in providing professional carpet cleaning services to homes and businesses in the area. Our team of experienced cleaners uses the latest technology and eco-friendly products to ensure your carpets are left fresh, clean, and free of any stains or odors. With our attention to detail and dedication to customer satisfaction, you can trust Fresh Cleaners Carpet Cleaning to deliver exceptional results every time. Contact us today to schedule an appointment and experience the difference a professional carpet cleaning service can make for your space.
Photos of Fresh Cleaners Carpet Cleaning
726 Arthur Ave, Virginia Beach, VA 23452, United States
Opening hours of Fresh Cleaners Carpet Cleaning
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 20:00
Saturday:
08:00 - 20:00
Sunday:
08:00 - 20:00
Reviews of Fresh Cleaners Carpet Cleaning
"I booked fresh cleaners va beach. They didn’t arrive to the first appointment nor did I receive a phone call or any notification as to why they wouldn’t be showing up. I had to call multiple times and leave several voice messages for someone to finally return my call and tell me that the truck had broken down. I rebooked with them against my better judgment, but the prices couldn’t be beat and the reviews were great. At the next appointment the technician showed up 23 minutes after the scheduled 2 hour window. The technician was NOT from fresh cleaners va beach but Master Cleaners. The price quoted was also much higher. I’m confused as to why one company with totally different prices is booking things for a different company. Being misled this way is very concerning. The technician from Master Cleaners did a great job on my carpets so the one star is definitely not for him, but the overall process. Poor communication and very misleading information."
"Run! Do not do it. Site says one thing and then the guy came to do the job and was very disrespectful and quoted us triple! I booked for the $99.99 for 7 rooms and he told me he couldn’t for that price he would have to charge me $300! He proceeded to try to tell us we wouldn’t get our deposit back because the carpets were rough as if he where the landlord. He was out of line and stated if he did it for a lower price he wouldn’t give me a receipt for the job because it would be to much gas to come back. He wasted my time and the company of very unprofessional! Do yourself a favor and call somebody else to do the job! The prices listed are not honored! We found another company who was able to do it for a fraction of the cost and no drama!"
"If I could give them zero stars I would. I typically don't post negative reviews, but I keep getting texts asking about the service, so here it goes. Let me begin with I booked service through Fresh Cleaners and the service provider was Master Cleaning LLC, located on S. lynnhaven Rd in Virginia Beach. The tech immediately began by giving me a price of over $400 when the service I requested showed $79.99 on the website. He said that service would only drag dirt around the carpet, because there is no cleaner in the water. He also said the carpet would not get clean, because I had a traffic area, while pointing at the area directly in front of where my sofas had sat for 3 years. He then dropped it to $230 after finding out there was no rental agency for my move out. He refused to do the work, without an upfront payment of $90. I asked about the increased price, after stating all I wanted was what I had requested the service for. He said because I had no furniture in the rooms. I requested that he call his boss, as advance payment was not a policy listed on either website. He then decided to leave. While taking a picture of the license plate and him for when I went to the company to complain, he started the van and rolled it forward to the point that I hit the hood to signify that he needed to stop because the van had touched my legs. When I spoke to the "manager/owner" face to face, there was zero surprise on his face as I explained in detail what had happened. Which let me know this was normal practice. He sent another tech a couple of days layers, in a van that did say Fresh Cleaning. He made the same statement about the carpet not getting clean. However, he did provide the service. He billed the $90 instead of the $80 that was on my original quote received. I paid the whole $90. That extra $10 came from what would have been his tip, had I not been over charged."
"Very wishy washy with prices. First guy told me 450.00 then next guy said 300. Then was able to work his way back up to 350. By adding a cleaning. Seems there are no set prices just what the guy will accept or not accept. I asked first thing did he come to my area to do carpet stretching he said yes then turned that against me saying he had to come so far. He should of told me that to begin with. Then took them 3 weeks to cash the check. Not happy with them as a hole. Carpet looks better though but could of been better as well. Carpet was cut to short in places leaving gaps between trim. I will not use them again."
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