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ServiceMaster of the Southside
1716 Lambert Court, Chesapeake, Virginia, United States
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About the ServiceMaster of the Southside
ServiceMaster of the Southside in Chesapeake, Virginia is your trusted partner in handling water damage, fire damage, and smoke damage restoration. Our team of certified professionals is dedicated to providing personalized guidance and renowned techniques to bring your property back to life swiftly and successfully. Backed by the nationally recognized ServiceMaster franchise, we have the knowledge and expertise to tackle any restoration need. From water damage restoration to flood damage cleanup, our superior customer service sets us apart from the competition. Trust ServiceMaster of the Southside in Chesapeake for quality restoration services when disaster strikes. Contact us today for prompt and efficient commercial or residential recovery services.
Photos of ServiceMaster of the Southside
1716 Lambert Ct, Chesapeake, VA 23320, United States
Reviews of ServiceMaster of the Southside
"Everyone who worked with me on this project was very professional and respectful. John and James were very helpful and patient. But special note must be given to Leslie! She was a real pro, from the work she provided, to the respect for me and my home. She informed me every step of the way what I could, and should, expect, and she answered any question I had with patience and clarity. She never gave me a pat answer; she would always give it to me straight. She is a rarity in this line of business, and I only hope that this company recognizes the value and the worth of this woman. (Give her a raise..lol) A heck of a worker, a heck of a person, and a heck of a good job done!"
"I want to start this review by saying I have had a lot of contracted workers in my home over the passed few years due to a large addition we have done. Some have been good and some I have had no other choice than to fire (I hated that part)! Needless to say, I was not looking forward to having to have yet another team of people working in my home. However, a large shed fire caused some damage to my home and well, I didn't have a choice. From the first day when , Deanna came to assess the damage to the final day of cleaning the experience was, unexpectedly, painless for me. Deanna showed up when she said she would and got right to work assessing the home and was even showing me that there was more soot on the walls than I could even see. Within two days of her assessment a team showed up to begin work and on time. They had planned to start in one room of the house but due to my dogs, I asked them to start elsewhere and they agreed without skipping a beat. I lead them in the house and showed them the area and had a respectful amount of small talk which put me at ease about leaving them downstairs while I went upstairs to work. I would stop every so often and peer downstairs and they were all actively working the entire time. I could hear them chitchatting with each other which allowed me to feel more comfortable because to me that meant they liked each other which leads to better team work! They let me know when they were leaving for lunch and arrived back shortly yo get back to work. They did an EXCELLENT job and I could tell they cleaned everything from my ceiling to my floors. Literally everything was cleaned, picture frames, baseboards, even the leaves of my fake plants! They left for the day and said they would be back tomorrow. This second day was when the kitchen and family room was being done. Same as before, on time, gave me the game plan and started working right away. Same as the previous day, they work very well with each other. They moved my furniture with ease and cleaned everything. Even when I went downstairs and chatted with them for about 10 minutes they were working that entire time. Needless to say, I don't typically do reviews but I felt that this team of women did an excellent job. They were punctual, friendly, and true professionals in their craft. They were all respectful of me. my time, and my home which I can't say for all laborers. Cleaning may seem easy but it isn't when it's done right. It's a lot of work and you have to have a plan to ensure nothing gets missed and these ladies didn't miss a thing. To Service Master, these woman are a credit to your business and you should hope that all of your employees are as good as the crew that made my house my home again. I don't know what reward system you have for your employees but they need to be shot to the top and should be the model for what punctuality, work ethic, and teamwork look like for your company. I'm certain you would get a ton of positive feedback from your customers. I hope to never have to call as disaster clean-up / repair company again as the events that lead me to needing on was very scary. However, if I do, I will certainly fight for my insurance company to let me request Service Master as my go to and then within that I would request the following team of women to be the team to complete my work. Starting with Deanna and the team she sent, in no particular order, Keesha Anilao Monds, Ashley Carrol, Sisian Lopez, Matilde and Claudia. I believe the last two are temps but you should change that ASAP. Thank you ladies for making this process easier on me. I greatly appreciate you nd wish all of you the best the future can offer you!"
"ServiceMaster made dealing with the aftermath of our house fire a lot less difficult than it could have been. They responded quickly, worked with our insurance company seamlessly, cleaned and stored our belongings like they were their own, and helped us retrieve our things on short notice. Ashley was a champ when it came time for us to load up a Uhaul and move our things cross country before our home in VA was restored. We couldn’t have asked for a better person to make our most stressful days easygoing. Thank you Ashley & ServiceMaster!"
"I would like to give the biggest THANK YOU to Mr. Dan and his rock star team for installing new flooring and cabinets in my house after I had water damage. Dan is very professional and gave me excellent advice on the direction my flooring should lay (best decision ever). All of my questions were answered in a timely manner and the communication I’ve experienced with this company is by far the best. It was like having family inside my home (The family you actually don’t mind having over). Everyone was friendly and worked extremely hard to complete their daily tasks. The finished product blew me away, phenomenal results!! I would highly recommend Service Master of the Southside if you’re seeking quality work done right and someone who cares for their customers."
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