SERVPRO of Springfield/Mt. Vernon

"I had a fire late on a Saturday night and they answered the phone and dispatched people out after 1am in the morning. The communication through out the process was great and their work was amazing. Highly recommended!!"

"Very pleased with everything, from the original consultation through the excellent work and ending with first rate quality control. Highly recommended."

"It’s rare that I can say I was 100% satisfied with a service, but in this case absolutely everything was perfect. The water remediation crew was super responsive, efficient and pleasant to work with. I cannot say enough about the restoration crew. From step 1 to the end, they communicated every step of the way, were on time, quick and their work was impeccable. A++ Considering the horror of flooding in my basement, the ServPro crew, from water remediation to restoration was seamless and beautifully done. Do I recommend them? 100% yes!"

"I recently used ServPro services to remediate water damage to my condo. The team immediately came out to take care of saturated drywall, insulation and carpet. They also gave me a very reasonable quote to rebuild the damaged room. I was very impressed with their attention to detail, timeliness and professionalism. I was also very happy with the overall amount of time it took to finish the work - I was afraid my room would look disastrous for weeks, but they were very efficient and took care of all the work quickly. I would definitely use them again."

"We had a fairly major water leak from the second floor that resulted in damage to the office below as well as the. basement area beneath that. We called at 6:30 am and were told a crew would be there by 9 or so. They showed up at that time and spent several hours taking care of the damage and were very professional and thorough. They left fans and set a time to pick them up and again were right on time. I highly recommend this company as their communication, work and follow up is very professional. Very much appreciated especially when you have a sudden incident."