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The Residences at Cedar Hill
400 Hilltop Drive, Newport News, Virginia, United States
About the The Residences at Cedar Hill
The Residences at Cedar Hill is a luxurious apartment community located at 400 Hilltop Drive in Newport News, Virginia. Situated in a peaceful and scenic neighborhood, this institution offers modern and spacious living spaces with top-of-the-line amenities. Residents can enjoy a variety of on-site facilities including a fitness center, swimming pool, and clubhouse. The beautifully landscaped grounds provide a serene setting for relaxation and recreation. With easy access to shopping, dining, and entertainment options, The Residences at Cedar Hill is the perfect place to call home in Newport News.
Photos of The Residences at Cedar Hill
400 Hilltop Dr, Newport News, VA 23603, United States
Reviews of The Residences at Cedar Hill
"I do not recommend this apartment complex. Stayed here for close to a year. Washer/dryer never worked. Sent in a work order and nothing was done. The dishwasher never worked and nothing was ever done. Sewage water leaked from apartment above me. Foul smelling water saturated my bathroom floor, walls and shower. Sent in work orders repeatedly. Finally called the city. Even after the apartment complex was as fined, they did nothing. The drywall was not replaced. Had to live with the stench. Smelled live raw garbage. Could never get anyone by phone at the rental office. Walked to the rental office too many times to count. There’s always a note on the door…Be back at 2:30 or 3 or 3:30. No one ever comes back. No customer service for residents. I wouldn’t recommend this place to my worse enemy."
"The apartments are beautiful an include great amenities! Rick made me feel very welcomed and wanting to sign a lease with his immediately!"
"A word to describe this property is simply “disgusting”. It has been nothing but constant issues living here. Please pay attention to the reviews before looking to move here. Can’t keep a full staff, leasing office is never available. Phone calls are not answered, there are fees and double charges added to the rent so you have to watch what they charge before actually paying. To make it better, maintenance is poor and work orders are closed without having work done properly. Rent of course keeps going up and the service provided is embarrassing. Someone from corporate really needs to pay this place a visit and straighten it up. Starts from the top down, putting a temp in the office doesn’t fix these major issues. MOLD, ROACHES ON THE EXTERIOR AND INTERIOR OF UNITS (SEE IMAGE!) That is a trap I set and the picture was taken 1 week later. PEST CONTROL DOESNT DO A THING and they will charge you for it as well. Maybe a call to the city will put some pressure on these issues. Please think it over before moving here. I’m the last person to write a review but this place will easily take your money but doesn’t hold up their end of the business. In talking with neighbors it seems as if it’s the same for all. They delete passed work orders so there is no track of work needed in units. Simply put, for paying over $1300+ to live here you will not be able to enjoy peacefully without having to deal with all of this constantly on a month to month basis. Patience will be needed but avoiding it all together will be better. That’s just a small bit of my families experience."
"Understaffed, undertaken care of, no maintence, no lights in the halls or outside areas being replaced even after reports. We've spent months paying for a broken dryer we've reported with a "fix" that didn't work with no return. We've got a sink that barely works and we've put in maintenance orders to hear 0 reports. Unfortunately, the area is only mediocrely maintained with over grown bushes and trim and trash everywhere. The "gathering area" has been trashed by kids. The patio furniture is broken and the grills don't work. (Don't count them in the pretty perks of the place) If you're looking for a home that gets rent raising notices but no maintenance request checks, a place that just smells like weed, is overpriced, has cops here every few days, and looks like a dump outside this is the place for you!"
"Ayisha was the absolute best but about three - four months ago we got new management and the office hours are from 9-4 monday through friday but whoever stays in the office never a stays past 4 so when i need to talk to them about my rent and it’s due in 2 days i can’t speak to anyone in person because they are never there. However , Dallas the maintenance guy is amazing he is so quick to fix any issue you have and he give zeros issues when it comes to this, we love living here but the fact that office is never open from the hours it says its going to be open in really inconvenient."
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