Grace & Monroe Apartments
401 West Grace Street, Richmond, Virginia 23220
About the Grace & Monroe Apartments
Grace & Monroe Apartments is a luxurious residential complex located at 401 West Grace Street in Richmond, Virginia, United States. Our modern apartments offer a blend of style and comfort, with top-notch amenities and a convenient location. Whether you're looking for a studio, one-bedroom, or two-bedroom apartment, Grace & Monroe has the perfect living space for you. Enjoy stunning views, upscale finishes, and a vibrant community atmosphere. Explore the city with ease, as our apartments are situated in a prime location near dining, shopping, and entertainment options. Experience the epitome of urban living at Grace & Monroe Apartments.
Photos of Grace & Monroe Apartments
401 W Grace St, Richmond, VA 23220, United States
Opening hours of Grace & Monroe Apartments
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Grace & Monroe Apartments
"The location is the only thing going for them. That being close to vcu campus. - The floor plans are not shown on the website - The elevator was broken for over 6 months before repairs even started There are so many problems with the new website used for paying rent. - There is no option to fulfil the payment from multiple accounts. Unfriendly for leases including roommates and multiple payment routes. - There is no option to make 'eCheck' payments. This forces you to pay using methods that require a higher payment fee (entering card information rather than a direct deposit from a bank account) - The only communication we have received relating to the website/rent issues is "we are working on it"."
"Parking is a MAJOR issue. My son has been living there for a month now and they did not offer him a parking application, even though he has asked for one. They say they are "auditing" for spaces. This should have been done before the school year started. If you allow people to move in, you should have parking information ready and available. My son's car was towed. What if it gets towed again just for trying to park close to where he lives. This is unacceptable!"
"The building is nice enough on the inside, but you’ll be lucky if you get a response from maintenance in the event something goes wrong, and the areas around the building are a dump. The back alley where you park is DISGUSTING, a new building is being built directly across the street so there is extreme construction noise at all times every day, and there are ALWAYS people loitering around the building. I’ve had to call the police multiple times because of things I’ve seen outside my window. In short, the building is nice enough, but the management and area are not."
"This place honestly isn't that bad, the rooms are well insulated. The wifi is more than sufficient, the price is great for location and I never have any pest problems. I only wish their studio apartments were a little bit bigger. But it gets the job done."
"I do not like giving bad reviews, especially when I understand that people get busy and make mistakes, but this was both bad and unprofessional. My daughter made a tour appointment on a Friday. The soonest they could show her the apartment was the following Thursday (today). She called Monday when we saw that there was a new listing that was bigger, with laundry in the apartment, and asked to add that to the tour. They agreed if we could get there earlier (12:30 instead of 2:00) All good. They then suggested that if she was really interested in that unit, she should put in an application ($35 for her, $35 for co-signer). We wouldn’t be obligated but it would hold it... so we did, knowing we’d be able to see it first. But we were wrong. Fast forward to today, and we show up 5 minutes early. Daughter calls to let them know we are there and, first warning sign, they say we are early and they have us down for 2:00, but that the agent could be there soon. While we wait on the steps on a 90degree day, one tenant walks by and tells us the elevator has been broken for a month, then another maintenance man comes by to check out the hive of bees living on the porch. Finally, after another call to the office, Vanessa arrives at 1pm. Now it’s not her fault she’s late since they didn’t change our appointment in the books, except... they also didn’t give her the update on the unit we were supposed to see. So there is no key. And the master doesn’t work. She tells us she doesn’t have that key because it was leased already. After a call back to the office, she finds out that it is “leased”/(held) for us! So...We bide our time touring two other units and seeing the laundry room with another two girls hoping the key will arrive. Another 10 minutes go by... by now, our parking is about to expire, so we tell Vanessa we can’t wait any longer. She is free to show the unit to the other two girls. We leave, call the office, and ask if - in good faith and because we couldn’t even SEE the unit they were holding - if they would refund the application fees. Nope. No “we are so sorry for the miscommunication.” Just “application fees are non refundable.” Which we understand - if we had SEEN the unit, but we did not. Two stars because Vanessa was so very nice. Otherwise - ugh, so unprofessional and a huge waste of our time. As rental prices go up, the level of professionalism needs to climb with them. But not at Grace and Monroe."
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