Richfield Place Apartments 6001 Grammarcy Circle, Richmond, VA 23227

"Assistant office manager almost backed up and hit me. She had the nerve to give me a nasty look like I was in the wrong. You're supposed to look before you back up."

"I had issues with my thermostat & maintenance was able to fix the problem. I thank Felicia and maintenance for resolving my issue……"

"Richfield, has leasing signs up for rent. When applied they do not check their list of future residents who are approved/not approved. Back in February, I put in for an application for a 2-3 bedroom apartment. I have called numerous times since and getting the same answer about me being number "55 for the 2 bedroom and 23 for the 3 bedroom". The week before last I spoke to "Ruth" who stated, "I am going through the wait list now because there are many future residents on the list who have been waiting since December but may have found places to live already". Ruth also stated to "callback next week and I will have individuals off of the list. We just hired more maintenance men so more vacant apartments will be up and ready to move in soon". Since that last phone call I have not heard from anyone so I took it upon myself to callback and was told I was the same number on the waiting list from the week prior. I will be contacting corporate because this is ridiculous and getting no where."

"Felicia Samuels which is the property manager at this particular location is completely unprofessional. I moved out of my apartment in June 2021 and they stated that I had damage to my unit while I was there. They were unable to successfully show any proof of the damage after my vacate and also couldn't provide an invoice at first. Now December 3rd, 2021 I all of a sudden I've accumulated an invoice that was supposed to be sent over to collections and an attorney. When reaching out to the attorney they indicated there was no record of a balance nor was any information supposedly sent to collections since they handled this account. Avoid this apartment complex. This apartment complex and I are now going to court due to unethical practices and unprofessionalism."

"This place is the worst place you could ever rent from. I’ve been living at my place for 3 years Richfield place and my floor foundation isn’t properly sealed so ever time it rains hard i have big puddles of water coming from the ground in my apartment. Management fixed its once but didn’t properly fix it just basically quick fix and not dealing with the people now it’s Saturday and i have a a puddle in my floor and gotta wait till Monday to get a maintenance man out her only to look at the problem. Management knew of this problem Friday and still left with out assessing the problem. Living me with a puddle of rain in my house for 72 hours."