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Charter Creek Apartments
9440 Pleasant Point Way, Ashland, Virginia, United States
About the Charter Creek Apartments
Charter Creek Apartments is a premier real estate agency located at 9440 Pleasant Point Way in Ashland, Virginia, United States. Our apartments offer modern amenities, spacious floor plans, and a convenient location near shopping, dining, and entertainment options. With a variety of one, two, and three bedroom units available, Charter Creek Apartments is the perfect place to call home. Our professional staff is dedicated to providing exceptional customer service and ensuring that residents have a comfortable and enjoyable living experience. Schedule a tour today to see why Charter Creek Apartments is the ideal choice for your next home.
Photos of Charter Creek Apartments
9440 Pleasant Point Way, Ashland, VA 23005, United States
Opening hours of Charter Creek Apartments
Monday:
08:30 - 17:30
Tuesday:
08:30 - 17:30
Wednesday:
08:30 - 17:30
Thursday:
08:30 - 17:30
Friday:
08:30 - 17:30
Saturday:
Day off
Sunday:
Day off
Reviews of Charter Creek Apartments
"Apartments are pricey and the complex was not flexible during the pandemic. You are better off getting a condo or a house."
"Crazy neighbor who threatened to end someone's life and management had little reaction. Management is not friendly and apartments are well overpriced"
"Living here was not the best there is a serious lack of communication from the main office to the residents. I was unable to access my resident portal for over a month and verbally let them know I would not be renewing my lease but that I did not know my move out day due to me not having access and after three weeks of calling back and forth with them to try and obtain access I put my notice in written form and they stated it was to late due to me not being in the 60 day time frame even though I was unable to access my renewal or lease information for a month. They have also sent several packages that have been sent to me from family members back stating that I can not receive packages with other peoples names on them yet I still receive mail and packages from other tenants. I do not recommend this place at all."
"We lived here for three years (15'-18') and highly recommend these apartments. Any issues we had were resolved quickly and sometimes even the same day (Chris, the maintenance guy, is awesome). Our upstairs neighbor's water heater broke and flooded our apartment. That night, we had blowers running and holes cut out (of the walls and ceiling) to dry everything out. Within two weeks every hole was patched and painted and we had new padding for our carpet. They also took care of the additional spike in our electrical bill from running all the machines. They give ample notice for any routine maintenance and there was rarely any signs that they had even entered the apartment. The grounds are kept immaculate and we never had any issue with noise from our neighbors. Our one complaint was that some of the buildings are pet free so even after the addition of the dog park (and the rent increase that came with that and other improvements) we were not allowed to have any pets in our unit. They do inform you of this before you sign your lease, we were just disappointed, especially after they surveyed the building about potentially making it pet friendly."
"I lived here for two years and found that the grounds were kept beautifully. I loved the fact that there was a walking trail. The pool was lovely and a quiet place to rest and relax. The workout room could use an upgrade (maybe a better TV and equipment). Whenever there was an issue that needed to be fixed the maintenance people were fast and efficient. As mentioned by other reviewers the walls/floors/ceilings are thin. There are neighbors who must be extra sensitive or have bionic ears, as the activities of daily living may elicit a complaint."
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