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James River Pointe
435 German School Road, Richmond, Virginia, United States
About the James River Pointe
James River Pointe is a prestigious institution located at 435 German School Road in Richmond, Virginia. Our facility offers top-notch education and a supportive learning environment for students of all ages. Our dedicated staff is committed to providing a high-quality education that prepares students for success in their academic and professional careers. With state-of-the-art facilities and a focus on individualized learning, James River Pointe is the perfect place to nurture a love for learning and achieve academic excellence. Join us and become part of our vibrant community today!
Photos of James River Pointe
435 German School Rd, Richmond, VA 23225, United States
Opening hours of James River Pointe
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
10:00 - 17:00
Sunday:
10:00 - 14:00
Reviews of James River Pointe
"I can’t tell if my previous attempt to post our good news went through or not, but we now have a replacement washer and dryer! My special needs daughter and I are very grateful, and we appreciate Rob and his co-worker getting it all up and running. May the Lord Jesus bless all of y’all!"
"Move in if you want to watch maintenance spend more time on vacant units than actually fixing things for the people who pay rent. They DON'T CARE ABOUT THEIR RESIDENTS. I saw the reviews before moving here and thought maybe people were over exaggerating but NO! HUGE MISTAKE AND I CAN'T WAIT TO GET AWAY FROM HERE. The property manager doesn't face any of the residents and the first line of contact doesn't care about whatever you're talking about. They are just here for the check. They've evicted over 300 residents by saying if you've ever had a rental infraction (which during covid shouldn't be held against anyone) you CAN'T renew your lease but you can stay if you pay an extra $350 monthly. I'm pretty sure somewhere in there it's illegal. Bottom line I suggest you not make the same mistake I did. The home may look good and suitable for what you need but trust me the headache of living in a place that doesn't have compassion for the people who have to live there isn't worth it. Find somewhere else seriously."
"Markeita in the leasing office has been nothing short of AMAZING! I’ve been living here since 2019 and recently transferred to a new apt. Markeita was very attentive and ensured all my needs were met. I wanted my new apt to a certain way no carpet etc. and she kept in contact and kept me informed throughout the entire process. Big shout outs to her. I love my new space."
"I'm 74 and have lived most of my long life at what is today called James River Pointe apartments...50 years & counting – more than half a century in the same apartment. I feel safe here, not a lot of drama going on, just a mostly quiet neighborhood of hard-working folks trying to make ends meet and pay their bills. The rental office staff have been kind and polite but seem to be awfully overworked. Phone calls and email go unanswered. If you have an issue, avoid that aggravation, and go by the office and see someone in person. The maintenance staff have been unfailingly pleasant and understanding when I have called upon their services. I gave the apartments a rating of 4, recognizing that there is room for improvement."
"This has been the worst experience for me. Applied and received an approval for another apartment elsewhere. I have since been trying to reach out to James River to cancel my application. By phone and email. No response. Won’t answer the office phone I even called corporate and they say it’s nothing they can do. I have callled multiple times and email multiple times and still no response but can email me to tell me I’m approved. This is ridiculous. Now I feel that my money I paid for the reservation is being withheld ILLEGALLY. It has been ridiculous. UPDATE: Spoke with someone in the office on 9/25, the application was cancelled and she sent out the request to have the check mailed to the new address and have the old check cancelled. Said they'd have to make sure it wasn't cashed first so I should expect it by mid-October. Well it is November 1st and I called to check and another leasing agent just told me I had to call another number to get them to send it out and they have to make sure it hasn't been cashed before it is mailed out. At this point I am going in circles with these people and I shouldn't have to fight so hard for MY money!! It's been 2 going on three months and still no resolution!"
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