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Center West Apartments
701 Watkins View Drive, Midlothian, Virginia, United States
About the Center West Apartments
Center West Apartments is a premier real estate agency located at 701 Watkins View Drive in Midlothian, Virginia. Our apartments offer modern amenities, spacious floor plans, and a convenient location in the heart of the city. Whether you're looking for a cozy studio or a spacious three-bedroom, we have a variety of options to suit your needs. Our friendly staff is dedicated to providing top-notch service to our residents, making Center West Apartments the perfect place to call home. Visit us today and experience luxury living at its finest.
Photos of Center West Apartments
701 Watkins Vw Dr, Midlothian, VA 23114, United States
Opening hours of Center West Apartments
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
10:00 - 17:00
Sunday:
Day off
Reviews of Center West Apartments
"Dealing with the office is an absolute nightmare. It's always the same exact response: blaming others, taking no ownership, saying "we apologize for the inconvenience," and ignoring the customer. They simply could not be less interested in providing basic customer service. It would be so easy for this apartment complex to be a 5-star place. Instead, they choose to sit on their hands and do nothing time and time again. Water bill: they have been overcharging me on my water bill the past couple months. They have been saying they're working on it and that they can't do anything, it's the water company's fault. As usual, blaming others and taking zero ownership. In my most recent interaction with them (after over 5 weeks of them doing nothing), the best they could come up with was "Please know that the process is not as simple as you believe it to be." It's already been 2 MONTHS, and they refuse to fix it. Unless and until the overcharged money is returned, I am considering this theft. 3+ weeks since their last email to me, and nothing. They just don't care. Trash: the 2 compactors have become inoperable about once per month. One time they didn't even acknowledge the problem until a week later. During the last occurrence, they did email us: "Please refrain from disposing of any trash." They always blame residents for throwing away bulk items and just pretend to be surprised by it instead of coming up with an actual strategy to handle it. Great, someone caused this, that much is true, but when it's this easy to break (and when it happens on a regular basis), it's on you to have a plan. A plan besides "nobody throw out your trash." At other complexes, they just park a temporary dumpster on site when this happens and it's not a big deal. Both emails I sent them about the trash problems were ignored. Maintenance: I submitted a handful of maintenance requests. Maintenance came by, fixed about half of them. He assured me the office would follow up with me and communicate their plan about the remaining items. They did not follow up with me. The remaining maintenance requests were closed in the portal without a single closure comment. I emailed and asked why there was zero communication about this, they said they would have maintenance come by again. Maintenance was supposed to show up on a Friday. They didn't show up that Friday. Neither maintenance nor the office had the courtesy to tell me they were going to no-show me. Office takes no ownership. They knew maintenance had decided not to come in that day, and didn't have the decency to tell me. The office says maintenance will call me Monday morning to schedule a time. Same story on Monday: another no-show, and no one called me to tell me no one was going to show up. Not showing up and not INFORMING the customer you're skipping your appointment with them is extremely disrespectful and unprofessional. Only after I wrote them a harsh email about their unprofessional behavior did maintenance actually show up the following week. Misc: I had a package I couldn't retrieve from the Amazon package locker on-site. I asked them if they could get it out, they said no, and that I had to call Amazon to get assistance. I called Amazon, spent about 2 hours on the phone getting nowhere. Amazon told me apartment management had a way to get the package out and had to do that, Amazon couldn't do anything. I told this to management, and they got the package out for me. They literally made me waste 2 hours on the phone with Amazon for nothing when they knew they could get the package out themselves."
"I love my apartment. Caty and Andrea did an excellent job in the process of my move in. Caty understood my need and showed me an apartment that she thought that I would like, and she was right. I haven't been having any problems with noise. I appreciate their kindness to the utmost. I love the amenities as well!"
"Supremely satisfied with everything about Center West Apartments. Tammy Brown and her office staff are helpful and personable. It's safe and clean. The community is considerate. My utilities are ultra reasonable, the events are interactive. I walk the grounds each day and meet a lot of folks here. They enforce the agreements and handle any maintenance issues. Love it here."
"I left a review when I first moved in but I wanted to update after 7 months of being here. Let me just say I cannot give this complex enough praise!! The community is beautiful and very well maintained. You can call maintenance and expect them to be there usually within the hour or a little later during business hours. I deeply enjoy how peaceful and safe this community is. I see the reviews about some noise issues but I must say in apartments you can sometimes expect to hear your neighbors this isn’t something exclusive to this community, but I’ve never had anything be of any real disturbance. The staff is so extremely kind and friendly. When looking where to move I toured many of the new communities and none of them met all my expectations like center west does. They offer many community get togethers and activities for all major holidays and even have a gift wrapping station during the holidays!! I highly recommend coming in and taking a tour you will not regret it!!!!"
"Center West Apartments is a great place to live and I'll tell you why. This complex is a newly built community that is conveniently located to restaurants, shopping and entertainment only 1 mile away! I particularly like my garage because my car is protected and away from the elements. The staff and residents here are so friendly. Definitely a must when looking for a quiet place to live!"
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