Stony Point Apartments
3012 Stony Lake Drive, Richmond, Virginia 23235
About the Business
Stony Point Apartments, located at 3012 Stony Lake Drive in Richmond, Virginia, is a luxurious apartment community designed for those with a taste for excellence. Offering a carefree lifestyle with custom home features such as spacious closets, sunken living rooms, and vaulted ceilings, all set in a beautiful lakeside setting. The prime location in historic Bon Air provides easy access to downtown, the West End, Midlothian Turnpike, and major interstates. Pets are welcome with certain restrictions and fees. Residents rave about the friendly and professional maintenance staff, as well as the overall community atmosphere. Stony Point Apartments is a hidden gem in the Richmond area, providing outstanding service and a true feeling of home.
Photos
Contacts
3012 Stony Lake Dr, Richmond, VA 23235, United States
Opening hours
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
10:00 - 14:00
Sunday:
Closed
Reviews
"I recently sent in 2 maintenance requests, and received service within the hour - even though they were not emergencies. I have always had great response from maintenance, and they have fixed each issue with no problems. I would also like to say the yard workers have done a wonderful job on dealing with the tremendous amount of leaves we have. That is not an easy job, but they keep our grounds well maintained. Thank you for providing a lovely place to live."
"**BEWARE** After living here for over 5 years and being an ideal tenant (ALWAYS paying rent on time, courteous neighbor etc.) the company randomly placed a notice on the door that they had decided to not renew the lease and I had to leave. The notice only came after I called in to the office about it being time for my lease renewal as I had not received anything as I normally would have. So if I had not called, when exactly were they going to notify me that I had to move? Obviously I was completely shocked that they were kicking me out (also to point out-it was NOT an eviction which would be the route a leasing company would go if in fact there was a failure to pay the rent. Instead they for an unknown reason chose not to renew with me). Naturally I did not understand the decision so I contacted the leasing office and spoke to the property manager, Angel. She completely refused to give any reason for the decision and stated “that information is not shared with tenants” which clued me in that this has been done to other people. Sure enough after talking to others living here and reading some of the other reviews, this company does this to others often. It is unbelievable. Also, Angel was so COLD HEARTED (this is the experience many have had with her-again Check the reviews) and awful during that conversation showing ZERO empathy for the fact that I was being kicked out of the place I called home for 5 years for no real reason. Imagine how that feels to have next to no time to pack everything and find a new place to live. Even if a rental company is legally allowed to do this, it definitely does NOT make it right to treat people that way."
"We’re very happy living here. The leasing & management staff are very friendly & helpful. Any maintenance issues have been promptly & professionally addressed. For example, Frank always shows up practically immediately & kindly fixes anything we need done. He even cleans up behind himself!"
"Renter Beware: after 8 years as a renter, paying 100% on time and maintaining an emmaculate space, my sister received a note on her door that they would not be renewing her lease and that she had 2 months to vacate. My sister is 66 yrs old and has been a model renter and neighbor. Clearly they are out for maximum $$ and do not stand behind their statement as displayed on a sign as you exit the complex “we love our renters”. . . Really??"
"Office staff are nice. Maintenance is really good. Apartment Gallery's not good. I wouldn't recommend to anyone."
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