Chatham Title LLC 5315 Lee Highway, Arlington, VA 22207
About the Business
Chatham Title LLC, located at 5315 Lee Highway in Arlington, Virginia, is an insurance agency specializing in title insurance, real estate settlements, notary services, escrow, and land title searches. Founded in 2004 by Sherry (Reynolds) Crittenden, Chatham Title offers a hands-on approach to real estate transactions and maintains open communication with all parties involved. With over 30 years of experience in the Northern Virginia real estate community, Ms. Crittenden is a licensed real estate and title insurance agent who is dedicated to assisting homebuyers through the settlement process. She is a member of the American Land Title Association and the Virginia Land Title Association, overseeing all operations at Chatham Title and personally conducting most settlements. Contact Chatham Title at 703-531-1088 for all your title insurance and real estate settlement needs.
Location & Phone number
5315 Lee Hwy, Arlington, VA 22207, United States
Reviews
"Very good service."
"I called this company and as I introduced myself, the female representative on the phone hung up on me. I then proceeded to call back 2 more times, both of which someone picked up the phone but would not answer when I said hello. Finally I called a fourth time in a row, and the same female representative admitted to hanging up on me because she didn't want what I was selling. I told her I was a customer and that it was rude to hang up on someone in the middle of speaking. She proceeded to tell me that when I said, "Hello my name is Samantha" that this was not a good way to introduce myself. Maybe it's just me, but I think hanging up on someone is not the appropriate way to handle a potential customer. After she realized I was actually a potential customer, she was still very rude (probably due to embarrassment from being unreasonably harsh on her part). Regardless of the service a company is providing, the representatives should never be dismissive or rude when a potential customer reaches out- FOUR times. I do not recommend this place, and unfortunately- I wasn't even able to get past "Hello my name is Samantha" so I can only imagine the poor service they provide based off of their low- quality customer service skills."
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