Brookville Townhomes

"Our experience has been far from satisfactory. Our unit was infested with roaches and mice upon moving in, a problem that persists despite numerous attempts by the management to address it. There was a time when management said they contracted a new pest control company, but when personnel showed up, it was the maintenance staff members who came to do the job. The living conditions have deteriorated over the past two years, creating an uncomfortable and unhealthy environment. Not only because of the pests, but because of lack of proactive maintenance of common areas. The playground slide has been broken for at least two years, whith a crack in the its center that could cause serious injuries to a child. Moreover, the overall safety of the area has become a serious concern. Incidents of crime have increased. People steal packages, enter cars to steal and there were several cases of car theft. Despite the continuous rise in rent, the quality of the property has declined significantly. The disconnect between increased rent and living conditions is obvious. Some parking rules make no sense and even staff can't seem to explain the reasoning behind them, although they try hard. A/C does not work in the summer. While the maintenance staff is diligent and helpful, their efforts seem hindered by whoever is above them. I hope this review serves as a call to action for management to thoroughly assess and address these concerns. Our community deserves better. My two stars go to the location and maintenance staff. At this moment, I would not recommend moving to Brookville, although I believe that all of these issues could be easily assessed and fixed turning this place into a great place to live."

"I really appreciate Antonio, Rubio and Carlos for always doing exemplary work. I would like to recognize Antonio and Rubio for their quick and professional response to an issue that occurred over the weekend. They made our lives much easier by working together to resolve our maintenance request. I definitely recommend Brookville Townhomes as a great place to reside."

"Unprofessional and Discriminatory Practices at Brookville Town Homes From my very first interaction with Brookville Town Homes, the experience was far from smooth. Initially, I had set my sights on a specific unit, but without adequate explanation, they kept attempting to move me to other units. With a combined monthly income of $10.5k, I confidently applied for a $2,000/month home. However, my application was declined, with the primary reason being my immigrant status. When I sought clarity from the management, their demeanor remained unprofessional, echoing the same discriminatory tone. It’s a sobering reminder that biases still exist, even in places where fairness should be a given. To those exploring options at Brookville Town Homes, be aware and vigilant. Every tenant deserves fair and unbiased treatment based on their qualifications, not their background."