Clearwater Pools & Spas
9076 West Broad Street, Richmond, Virginia, United States
About the Clearwater Pools & Spas
Clearwater Pools & Spas is a premier store located at 9076 West Broad Street in Richmond, Virginia. We offer a wide range of high-quality pools, spas, and accessories to help you create the backyard oasis of your dreams. Our knowledgeable staff is dedicated to providing exceptional customer service and expert advice to ensure you find the perfect products for your needs. Whether you're looking to relax in a hot tub or cool off in a refreshing pool, Clearwater Pools & Spas has everything you need to make your outdoor space a haven of relaxation and enjoyment. Visit us today and experience the luxury and convenience of Clearwater Pools & Spas.
Photos of Clearwater Pools & Spas
9076 W Broad St, Richmond, VA 23294, United States
Opening hours of Clearwater Pools & Spas
Monday:
09:00 - 16:00
Tuesday:
09:00 - 16:00
Wednesday:
Day off
Thursday:
09:00 - 16:00
Friday:
09:00 - 16:00
Saturday:
09:00 - 16:00
Sunday:
Day off
Reviews of Clearwater Pools & Spas
"Used the service department to open our pool this year and was charged over $800. A normal company opens a pool for a couple hundred dollars and a conversation would be had about extra chemicals, gauges, etc that is needed. No such conversation took place, and Clearwater emptied 7.5 GALLONS of shock into our pool, charged $400 just to open the pool (which included removing the cover and cleaning the sides only!! - they charged us an extra $40 to fold up the cover and put it in a bag) and added plenty of other chemicals that we already had, had they asked and had the conversation with us. Talk about taking advantage of people and not being up front about costs."
"Bought our hot tub from here. Jesse the manager, is extremely knowledgeable and helpful. I highly recommend them for your next hot tub, or chemicals."
"I have been into this location several times for years and the customer service has been lacking. It is almost as if they can’t wait to get me out of the store. I have never had a good experience EVER! From my experience the customer does not come first. I would rather not spend my money here anymore! Maybe you need to change up some things!"
"Walked in for some parts for a spa I had I bought at a competitor. Jesse was helpful and quick and friendly and knew exactly what I needed even though I wasn’t positive myself. I’ll be back here for all my supplies."
"I went in to buy something to clean my hot tub and the owner was rude to me and refused to show me how to use a $70 option he wanted to sell me after I asked for a demo. I told him I wanted to see how this expensive piece of plastic worked and he told me “he would assume the answer to my question was in the instruction manual”. The reason I shop local is for customer service, when a business owner refuses to provide me with any support, I’ll just go to Amazon. Which is where I plan to buy my chemicals and equipment going forward."
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