Enterprise Rent-A-Car
3206 South Crater Road, Petersburg, Virginia 23805
About the Enterprise Rent-A-Car
Enterprise Rent-A-Car is a reputable car rental institution located at 3206 South Crater Road in Petersburg, Virginia, United States. With a wide range of vehicles to choose from, customers can easily find the perfect car for their needs, whether it's for a family vacation, business trip, or just getting around town. The friendly and professional staff at Enterprise Rent-A-Car are dedicated to providing top-notch customer service and ensuring a smooth rental experience for all customers. Whether you need a compact car for a quick trip or a spacious SUV for a family getaway, Enterprise Rent-A-Car has you covered.
Photos of Enterprise Rent-A-Car
3206 S Crater Rd, Petersburg, VA 23805, United States
Opening hours of Enterprise Rent-A-Car
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
09:00 - 12:00
Sunday:
Closed
Reviews of Enterprise Rent-A-Car
"I experienced a warm but professional person. I arrived on time and there was no waiting!"
"Miles is my favorite, he’s been there since the beginning when I first started renting due to having car maintenance issues. I’ve been renting a car for probably over a month now and he’s always working & super helpful. I walked in there saying I wanted the cheapest available, cheapest everything and he didn’t judge me in the slightest haha may have had dumb questions too and seemed clueless cause it was my first time renting but he didn’t treat me stupid in any way so I appreciated that a lot. Miles Provides excellent customer service and is very generous. I had to switch rentals at one point so they can do a check up on the car & the next day I realized I left my keychain with my house keys and car keys on it (inside the car). Miles called me first thing in the morning!! told me about it and kept them safe for me so that really relieved me!! thankful for this place, everyone is kind and very helpful!!"
"My family always rented from Enterprise, and told me how they are the best. Of course, I thought I would get the same 5-star treatment. Unfortunately, I had a bad experience. I made a reservation the month prior. Someone called me two days before to confirm, and then ended up calling me the day of my reservation to tell me that there were no vehicles! Instead of providing a solution, I had to be the one to suggest to the representative to call another location. Fortunately, a vehicle showed up only for the maintenance service indicator to pop up while in use. Given that I needed the vehicle for the weekend, I was going to drop it off on Sunday. Yes, I know the office is closed, but why offer a key drop off option?? I was charged the Monday fee, even though I dropped it off on Sunday evening. This wouldn't be an issue for me, except that I've had family members use Enterprise for weekend trips (for business and personal reasons) and they never were charged for a Monday drop off, when they did the key drop off for Sundays. Someone called me to ask for feedback, and I gave it. In return, the representative sounded defensive. Don't ask customers for ways to improve, if you're not really going to listen or do anything about it."
"I would be a depressed being if it wasn’t for enterprise rental. I rent from here almost weekly when I’m in this area, And it seems I will always rate them with Five Stars because they continue to have an excellent job with their representation of their employees their. I’m most grateful for the pick ups and drop offs which I can save versus booking an Uber or Lyft . There’s an drop off box at the door just in case I’m early or later bringing the vehicle back. I can’t complain, it’s a Winning situation, I’m already looking to book this weekend, hopefully!"
"Enterprise are professional and accurate. When u want to rent any car Tahoe size from this office confirm availability by calling them even if the application show availability. For them ford-explorer size is considered Tahoe. Office people are nice to deal with."
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