Thriveworks Counseling & Psychiatry Harrisonburg

"The psychiatrist and Therapist are awesome, but BEWARE!!! their billing department will charge you for appointments that were cancelled by the Therapist and then not return your money. I have filed a dispute with the bank and notified my insurance company whom they also charged. I have all the proof, the email, the bank statement and invoice. The Billing sept sucks and is horrible! Don’t let them steal your money too!"

"I got my son an appt here..he had 2 appt with a woman that did not speak clear english. She orescribed him wellbutrin that has done nothing but make him worse. He ACCIDENTLY missed his last zoom appt and now I see a charge on my card for 160 bucks..I called and they can't do anything because he is 20. I told him to call and complain about this bogus charge and then tell thrive to cancel his account and forget they ever saw him. What a crooked hoax of a place. I am livid. Chaz Higgins is his name. Maybe you should contact him and explain a 160 charge on his moms card. Waste of time and $ but you don't care all u want is insurance payouts. You did nothing but damage him further and I would never recommend you to any college kid"

"Krystle Landes was my therapist and I would recommend her to everyone. She is kind and compassionate on top of also being so knowledgeable in how to truly help in every situation. With everything happening in my crazy life, she was never caught off guard. She always had some kind of tool to help or help me to see what i was unable to due to being too close to the situation. Krystle is the best therapist I've ever met and I wish I could continue working with her. Unfortunately I am moving out of state. Not all therapists are able to help. Some just don't have enough experience or skills. Krystle is well versed in every area and she knows how to make you feel comfortable, heard, understood, validated, and inspired. She is superior. I hope you get the chance to work with her. You will be blessed."

"I cannot recommend this practice to anyone. The counselor, Krystal, was good, however this company's billing practices are horrid. I was being charged $99 per session for my son, when they should have been charging us a $30 copay. I have tried for several months to resolve this with the company and have been told twice by their billing department that it was being corrected, but now my latest email has went unanswered. They are witholding $414 from me that I need for an urgent medical procedure as I paid with my Flexible Benefits Card. Giving them 1 star only because we liked the counselor. I can see from other reviews from this company nationwide that I am not the only person that has experienced billing issues with them. BEWARE!"

"I have both worked with and supervised Lance. He is an outstanding counselor, able to create caring professional relationships and safe space for his clients. He has admirable integrity, is a great listener and a highly skilled professional. The counseling profession is better with Lance as a member."