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JOANN Fabric and Crafts
80 South Tunnel Road, Asheville, North Carolina, United States
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About the JOANN Fabric and Crafts
Located in Asheville, North Carolina, JOANN Fabric and Crafts is a home goods store offering a wide selection of fabrics and craft supplies. Whether you're a seasoned crafter or just starting out, our aisles are filled with sewing machines, paints, yarns, paper crafts, and more to meet all your creative needs. We also carry a variety of Cricut supplies and accessories for your crafting projects.
In addition to crafting supplies, JOANN offers a selection of home decor and seasonal decorations to brighten up your living space. From florals and candles to frames and more, we have the best products of the season to keep your home in style year-round. Stay warm in the winter with cozy blanket kits or get ready for holidays like St. Patrick's Day, Easter, and 4th of July with our themed crafts and decorations.
Families can find a range of at-home projects at JOANN, including jewelry making supplies, cake decorating tools, and kid-friendly crafts and toys. From beads and clasps to paint-by-numbers activities and wood crafts, there's something for everyone to enjoy. Visit us in-store or online for great deals on all your creative projects. JOANN is your one-stop shop for all things crafting and home decor.
Photos of JOANN Fabric and Crafts
80 S Tunnel Rd Suite 30, Asheville, NC 28805, United States
Opening hours of JOANN Fabric and Crafts
Monday:
09:00 - 21:00
Tuesday:
09:00 - 21:00
Wednesday:
09:00 - 21:00
Thursday:
09:00 - 21:00
Friday:
09:00 - 21:00
Saturday:
09:00 - 21:00
Sunday:
10:00 - 18:00
Reviews of JOANN Fabric and Crafts
"I have no choice to shop here, but the associates drive me crazy! It is extremely rare that I find a nice, helpful, friendly associate. Then today, as I’m walking to the cutting table with my fabric selections at 5:40 (closing time per google is 6:00), I am greeted with by an associate who stops me and says “Ma’am, the cutting table is closed”. So a wasted trip!. Asheville really needs another fabric store!"
"Busy, busy store with a short staff to assist customers. Waited patiently in line to get checked out and had an issue with a promotional message that Joann left on my phone. They offered $5 and a Free Gift of wrapping paper when I picked up my online order. Turns out the corporate headquarters had rescinded the offer but continued to send out the promotion. Not a good way to experience my first visit to their store."
"The lack of customer service here is unbelievable. It’s almost always the same older woman who runs the register in the front and every time I have to run in here for yarn or whatever I’m out of- and can’t wait to be shipped to me.. I just know there’s going to be one issue or another. Today’s problem was that the employees here weren’t aware that prices online and in-store, for the same items, are way off. I needed Bernat blanket yarn (specifically the sparkle yarn). Online it shows 8.99 as most of the blanket yarn is on sale, in store it rang up 11.99$. When I told her it’s showing 8.99$ online, she replied “it’s because it’s sparkly..” No, the SPARKLY is also 8.99 online?! She wouldn’t mark it to its correct price, I got the manager and the manager insisted I show her where online it’s that price. Unbelievable. I showed her and they FINALLY charged me the CORRECT PRICE. Check online prices and come prepared before you visit this store.. they’re gonna charge you off-sale prices and have nasty attitudes if you need any help whatsoever. I hate this specific location, rude employees who don’t want to do the jobs they’re PAID to do."
"Went to look for help for the single cashier who had at least 25 people in line. The manager said “it’s just the two of us today so unless you want to get back here (pointed behind counter) and do pay role for $8.88 an hour on a Sunday then today we're learning patience" She continued to wall through the store repeating "patience". I only heard the pay slightly so Im unsure if its that exact amount. I had already been in line 20 mins with another 15 mins after that. i had patience. What I also had was concern for the single cashier who was alone with no end in sight. The manager could've very easily apologized and thanked me for my patience and said it's just the two of them today but instead she chose to take an attitude with me because she was having a frustrating busy day. That is unacceptable when you work in Customer Service."
"Donna at the fabric counter cut my one yard of fabric very jagged, when I brought it up to the cashier to see if I could get a re-cut she told me sarcastically “why don’t you come get a job here” I cried in the car from the stress - bad experience but I’m not mad at Donna it’s ok to make mistakes and she wasn’t mean"
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