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Ocean Psychiatric Group
596 Lynnhaven Parkway, Virginia Beach, Virginia, United States
About the Ocean Psychiatric Group
Ocean Psychiatric Group is a leading mental health institution located at 596 Lynnhaven Parkway in the vibrant city of Virginia Beach, Virginia, United States. Our dedicated team of experienced psychiatrists and mental health professionals provide comprehensive and compassionate care to individuals struggling with various mental health conditions. We offer a range of services including psychiatric evaluations, medication management, therapy, and counseling to help our patients achieve mental wellness and lead fulfilling lives. At Ocean Psychiatric Group, we are committed to providing personalized and effective treatment plans tailored to meet the unique needs of each individual.
Photos of Ocean Psychiatric Group
596 Lynnhaven Pkwy STE 100, Virginia Beach, VA 23452, United States
Opening hours of Ocean Psychiatric Group
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 13:00
Sunday:
Day off
Reviews of Ocean Psychiatric Group
"Absolutely the most unprofessional rude and “raciest” front desk staff I’ve ever dealt with. I showed up only eight minutes late and the very unprofessional Candace Lankford after eight minutes considered me as a no-show.So I’m standing there in the office only minutes late due to heavy traffic and she still absolutely refused to see me for just my Prescription refills nothing more ,which would only take a matter of minutes, Then she wanted me to sit in the lobby like a dog with nothing better to do, until she “Maybe” had time that day to see me, that’s a maybe not definitely just a maybe??(unacceptable ).Or I could reschedule almost 2 months later, even after explaining to them, it was just for prescription refills they didn’t care or even take the to help me at all in any way, just pure rudeness !.To top it off after saying this is unacceptable and I’m not sitting here possibly all day, then the raciest front desk girl )mumbling under breath said whatever white boy while shutting the glass in my face with serious attitude,thinking I didn’t hear it but I definitely did.This was uncalled for, unprofessional and very raciest behavior. So now I can’t refill any prescriptions and it’s days before Christmas I’m withdrawing from my mental health PTSD medication, witch has happened several times before cause they never answer phones or return calls.I found another provider because these people are not only incompetent but they’re dangerously ignoring my medication needs . They carry on loudly behind the glass like they’re in Jr.high school, It’s a very uncomfortable and unprofessional environment to be waiting in.To anyone considering going to this location. please do yourself a favor and find someone else,anybody else!! You will be better off!!! These front desk girls all need to be fired along with Candice Lankford !! They shouldn’t be in this line of work treating people rudely and acting a complete fool at work in front of all patients to hear and see,in the waiting room area. It’s the most uncomfortable environment to be waiting in. If you look at the reviews, I’m not the only one who has issues with the very same people/ same issues and same employees, they are All incompetent and horrible at their jobs. I will be reporting the rude and raciest front desk girls, the office manager, and the rude,inconsiderate and unprofessional Candace Lankford to the higher up’s in the company and the proper Licensing authorities.These people I have no business practicing in this line of work! Find a real professional for your needs, these are not the people for you!! Candice Lankford is not only a horribly unprofessional person but she has no business being in this line of work with her nasty nasty attitude! I will be reporting her to The proper authorities, and I suggest others do the same!!!"
"The most unprofessional staff I have ever had the displeasure of working with. Very rarely if ever answer the phones and trying to get appointments scheduled is a massive joke. Drove an hour to the office just to be told that my appointment was canceled with no other notification, after having to see a completely new provider after my first left the practice. Providers themselves are helpful, but the front desk staff’s lack of concern for any patients is infuriating. For anyone seeking much needed help, please go elsewhere, they are not worth the time."
"I had an overall great experience with this practice. Contacting the front desk to setup up my initial appointment was a breeze, the receptionist upon arriving was polite and prompt in her duties. I saw Candace Lankford, and while I am careful about the details I share publicly in regards to my health, I will say that I can be considered a complex case. She was very professional, knowledgeable, and understanding, and she also allowed me to advocate for myself to an appropriate extent. The nurse that did my labs was incredible as well. I was absolutely overwhelmed with anxiety and every ounce of me just wanted to walk out. I was embarrassed about my situation and she really lightened that tension with her humor. Of course she was professional and great at her job, but her lighthearted attitude was a much needed breath fresh air. I had my medication an hour or so later with no auth issues. Of course heed the reviews, but as someone who has really struggled finding quality care in the area and having to rely on my PCP for med MGMT, my first impression of this practice gives me hope. Thanks to everyone at Ocean Psychiatric!"
"The staff and clinician, are very professional and friendly. And I witnessed them working as a team. I do believe it be helpful if they have a pt. Care Site directly to theirs Clinician, to review for medication refills, and as in my case medication Unavailable From the pharmacy through out the local."
"Was charged $60 for a "no show" despite receiving a voice message stating my doc would need to reschedule my appointment. When I tried (and tried and tried and tried) to call back, I got no answer. I knew from experience that leaving a message wouldn't do anything because no one has ever called me back. Go literally anywhere else."
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