CCRM Fertility of Virginia Beach

"My husband and I lost our first child in 2009 to an ectopic where I lost my right tube. Apparently, my left tube was blocked, and they supposedly unblocked. From that year on, we couldn't get pregnant. Changed gynos a dozen times because I was just treated like I was nothing, and nobody took it seriously. We tried an ivf place in 2016, which was such a disaster and paid out of pocket. Our baby grew great, then they pitbembryo in, and it didn't take. Fast forward to 2020, and moving to Virginia, I found a wonderful gyno. I found out I had endometriosis and had a huge cyst removed through laparoscopic. A year later, I'm still not pregnant and try a different ivf place who just took my money for 2 years. I had my other tube removed to hopefully have better success with ivf. The day we were supposed to start everything, I get a call saying nothing was covered anymore with insurance, and I'd have to pay everything out of pocket. They claimed they sent me a portal message, which they did not. They would never call back or answer questions. So my heartbroken once again, and I was ready to give up. Then I found Dr. Robin. It's been wonderful from the beginning, and I am a pain because of all I've already been through. She has done everything she can to make it affordable for what's not covered by insurance. They answer my questions and have a procedure that will make it a better chance to conceive. I have so much hope and confidence in this place. Everyone is wonderful. I'm currently in the process and hopefull it will work. But Dr. robin and the staff are doing everything to make it happen. I highly recommend them. Update after all the tests and fake promises of being told I had 5 on 1 side and 4 follicles on the other. I get a call that they want me to do 2 more months of shots. I've had leg and sciatica pain ever since the one procedure, and they just kept trying to add more tests that my insurance wouldn't cover. I had such high hopes for this place it was really just fake promises they seem to do to get you in the door."

"This place started out ok but went downhill after NEW HOPE changed to the new company. I went through several test, then went for my iui procedure. Soon as it was time for my procedure they tried to make me pay an additional $500 for counseling because the new name had other guidelines. After a failed procedure nothing was offered but to try again! After spending nearly $10,000! Congrats to the people who are successful on the first try but what about others who are not? It’s all about money and once they get it they can care less after the procedure is done if it’s successful or not."

"Experience the Blessing of Outstanding Care at New Hope with Dr Robin and Her Team! At New Hope, you can rest assured that you and your loved ones will be taken care of in the best way possible. Dr Robin and her staff always go above and beyond to provide exceptional care that feels like family. Every patient is treated with the utmost importance and attention, regardless of how many other patients are being treated."

"My husband and I were referred to New Hope by my OB and I am SO glad we were. We initially met with Dr. Robin, but ended up working with Whitney Cotton and it was a fantastic experience the whole time. We have tricare select, so we did have to pay out of pocket, but they offer a discount and financing options to military families. Our very first day we were sat down with a financial counselor and she quoted us on our treatment plan. All prices were true to the quote and we only had one small mishap where we paid a little extra for a visit (we had already paid a deposit), but the front staff added it to our next visit and it all evened out. Dr. Robin was very affirming and gave us so much hope in our first consultation and then Whitney helped us get pregnant for the first time in the two years we had been trying. She was knowledgable, explained everything in detail to us and it felt like we were old friends. It's a long and sensitive process and I felt like they handled us with amazing care and we are very excited to be pregnant with our first child. Whitney is the best and we highly highly recommend her care."

"They are so friendly and care so much they have by far the best sonograms with clear ultrasounds and clean rooms and are very gentle and caring with every move they make i highly recommend this place to anyone who asks my little girl is due in June because of them. You can tell that Everyone including the front desk are passionate about what they do they celebrate with us when we got the positive and continued to want to see her grow with us. This review doesn’t do them justice they are great."