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Bon Secours In Motion at Town Center
4677 Columbus Street, Virginia Beach, Virginia, United States
About the Bon Secours In Motion at Town Center
Bon Secours In Motion at Town Center is a comprehensive health and wellness institution located in Virginia Beach, Virginia. This facility offers a wide range of services including medical consultations, physical therapy, fitness classes, and gym facilities. Whether you are looking to improve your overall health, recover from an injury, or simply stay active, Bon Secours In Motion has the resources and expertise to help you reach your goals. With a team of experienced doctors, physiotherapists, and fitness instructors, you can trust that you are in good hands at this state-of-the-art facility. Visit us at 4677 Columbus Street to start your journey towards a healthier, happier you.
Photos of Bon Secours In Motion at Town Center
4677 Columbus St Suite 201, Virginia Beach, VA 23462, United States
Opening hours of Bon Secours In Motion at Town Center
Monday:
06:30 - 19:00
Tuesday:
06:30 - 19:00
Wednesday:
06:30 - 19:00
Thursday:
06:30 - 19:00
Friday:
06:30 - 16:30
Saturday:
Day off
Sunday:
Day off
Reviews of Bon Secours In Motion at Town Center
"I do not care for this facility…they were constantly rescheduling my husband and I due to staffing turnover and their staff & patient illness policy. I then tried to cancel an appointment because I had just gone to urgent care for a UTI and happened to also have an allergic cough…they heard the cough told me I had to quarantine for 10 days and cancelled my appointments. I asked if I could get a Covid test and they said no go. I switched to Select PT, and found out In Motion therapists missed diagnosing a pinched nerve that was also contributing to my issue!"
"Very good Physical Therapist s. I have had 4 different ones and all were friendly, helpful and knowledgeable. The ladies who do the scheduling and answer the phone are so nice, patient and understanding. Thank you"
"This has been the most unprofessional experience of my life. Originally everything was great. They were able to accommodate my schedule with a late evening appointment. Until the day of my new patient appointment. I get a voicemail stating they didn't get my benefits until the day of my appointment and my insurance required preauthorization and they did not have it and cancelled my appointment. I received a letter at home about a week and a half later saying it had been approved. No call from the doctor office. I ending up waiting another week (almost 3 weeks past my originally appointment date) and they stated they did not receive my authorization. They then said I would have to call my insurance to tell them to refax to their office. I was absolutely appalled. I worked as a receptionist for a PT office in Hampton Roads for 4 years. You dont tell the patient that THEY need to call. YOU call! It is YOUR JOB to make sure you have authorization. But I called twice to insurance and they said they faxed it over twice. I finally got fed up and told the receptionist I would not call again and that they needed to take care of it. They then asked if I still had Tricare. I havent had Tricare in 10+ years and did not provide this information to them. They then tried to say they didnt have the order from my referring physician, which is a lie because they called ME to set up the appointment! FINALLY, they get everything straightened out but they no longer have a therapist for late evening appointments. I am beyond angry and will NEVER go to InMotion EVER and I will not be recommending them to anyone I know. Front desk staff wasnt necessarily rude, but extremely incompetent. Worst experience EVER."
"Hannah, my therapist is Great. After my first visit they know me by appearance. The staff always have a warm friendly smile. I feel say with their save distancing policy."
"Outstanding facility! Jenny, my physical therapist is a fabulous clinician. She was friendly, professional and very knowledgeable about how to approach my injury. She set realistic goals and provided exceptional care throughout my many weeks of care. Clear explanations and education allowed me to easily comply with at-home assignments. Appointments were convenient. Facility is unbelievably clean. There was someone always disinfecting equipment, hand washing, etc. if I ever need PT, this is the place and Jenny is the therapist!"
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