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Center For Arthritis
1033 Champions Way, Suffolk, Virginia, United States
About the Center For Arthritis
The Center for Arthritis in Suffolk, Virginia is a leading medical institution specializing in the treatment and management of arthritis and related conditions. Our team of experienced doctors and health professionals are dedicated to providing personalized care and innovative treatment options to help patients live a full and active life. Located at 1033 Champions Way, our state-of-the-art facility offers a comprehensive range of services to address the unique needs of individuals suffering from arthritis. Contact us today to schedule a consultation and take the first step towards a healthier, pain-free future.
1033 Champions Way Suite 100, Suffolk, VA 23435, United States
Reviews of Center For Arthritis
"How can you make an appointment when no one doesn't answer the phone? From reading reviews from others patients, I believe this is a sign for me to move on."
"No thanks! Referred to this group by my primary doctor, had to wait 3 plus weeks for them to call me to make an appointment. When they finally scheduled me an appointment it was 3 months out and she asked that I get my records transferred to them from my last specialist so the doctor could review them. She never gave me a date they had to be there by, then seven days later she calls me to say they can’t see me because the doctor reviews them before the appointment and mine were not there yet ( my appointment is three months away) so they would cancel this appointment and wait for my records, after that they would call me back to reschedule. What ???? Why???? And when would I get to see a new doctor June??? No thanks. This is the craziest thing I’ve ever heard and it’s certainly not the kind of doctor or practice that I want to entrust with my health. No thanks Candy, I’ll move on."
"Save yourself some time and GO SOMEWHERE ELSE. I was referred here by my primary care physician/tricare. I called at least 10 times in 1 month to get a new patient appointment. All my records and referral were faxed to this office. Every time I would call it was excuse after excuse of why I couldn’t make an appointment with them. I was always told that Candy the new patient coordinator would call me, and she or the office never called me (despite me calling them multiple times a week.) After about 1.5 months of waiting I decided to call tricare and get a referral to a different rheumatologist/location. I will not go to a place where the staff is incompetent, rude, don’t return phone calls, and lack compassion. This office needs to understand that most of us that go see a rheumatologist is because we have an autoimmune disease that needs treatment/medication. This office has no sense of urgency to help. I wish I would have read the reviews for this place sooner. Happy to say that I was able to see another rheumatologist within a week at another place not affiliated with this one."
"Not worth it. New patient, with a referral. Referral paperwork sent 4/22 from the primary doctor (confirmed with the doctor 3 times). Phone receptionist forwards to a voicemail, states will call back. Never calls back. I call them daily for 3 weeks trying to schedule an appointment. Last week they told me they needed my labs and office notes. I get the doctor to forward that day. They still can't schedule me an appointment. NOT WORTH IT. Terrible service, terrible practice. Seeking another referral, don't waste your time. They simply do. not. care."
"I concur with the previous poor rating of Dr. Eshbaugh. She and her staff made me feel like they didn’t care at all about me and my presenting problem. The focus seemed to be on efficiency and the bottom line in my humble opinion. The staff called me, pressing me about my insurance card before my appointment. That was a TOP priority. I got to the office 4 minutes late because I took a wrong turn. Her staff said, “she may be able to work you in.” This is after their lengthy pre-screening in the foyer of the office building, where you have to fill out paperwork due to covid. I was not advised to report early for this. It took 6 minutes to prescreen. I made an appointment after having dealt with a problem for months and not wanting to go to the Dr. during Covid. Eshbaugh said she didn’t have time for it and I would have to come back. Meanwhile, the office had one person in the waiting room. The appt. slot should be based on the concern of the patient. I told them I would never be back when they asked, “when does she want to see you again. “ The customer service is deplorable. I understand being on time is important, however, it is usually the dr’s that make us wait. It takes forever to get an appointment and when I finally did get one, I was told I would have to come back. I left worse than I came. I felt she didn’t care. This is the first time I have lost faith in a physician and though I would be better off elsewhere ...anywhere."
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