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Riverside Cardiology Specialists Port Warwick
11803 Jefferson Avenue, Newport News, Virginia, United States
About the Riverside Cardiology Specialists Port Warwick
Riverside Cardiology Specialists Port Warwick is a leading healthcare institution located at 11803 Jefferson Avenue in Newport News, Virginia. Specializing in cardiology, our team of dedicated doctors and health professionals provide top-notch care and treatment for individuals with heart-related issues. With a focus on excellence and compassion, we strive to improve the heart health of our patients and ensure they receive the best possible care. Visit us at Riverside Cardiology Specialists Port Warwick for expert cardiac care in a state-of-the-art facility.
11803 Jefferson Ave STE 110, Newport News, VA 23606, United States
Opening hours of Riverside Cardiology Specialists Port Warwick
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Riverside Cardiology Specialists Port Warwick
"Was asked to be here at 740 for lab to open. For 8 appt to fill out Paperwork and I've been standing out front waiting all this time. They are not open. Then someone who works here with long light hair walks right in. They apparently unlocked the door while I was standing outside and did not let me know. It's 7:55 . I'm a bit annoyed. Very rude on all counts."
"I was just on the phone during my moms appointment (I couldn't go in because of Covid). Yao Ying Jiang, PA saw her today. This was one of the best appointments my mom has ever had here. She explained EVERYTHING to my mom. I was so shocked how much time she spent and how much detail she gave. You could hear the caring tone in her voice. She made sure that my mom understood the explanations and asked if she had any questions. This was a great appointment! I am going to make sure that my mom requests her for future appointments!"
"Most of the reviewers on here are commenting on the reception staff, which is unfair to the cardiologist in the practice. Personally, I’ve only had fantastic experiences with the desk staff and even though my wait varies from time to time, doctors’ appointments understandably adjust, especially in cardiology when a diagnosis can change the duration of an appointment depending on a physician working to take care of a critical need.No one seems to mind when they’re in the exam room with the physician, sharing their ailments and concerns, but if it interferes with their wait time, people complain that their feelings are hurt. All of that being said, Dr. Chu has been my cardiologist for some time now, and he is exemplary. All of the physicians in this practice are highly rated, highly experienced, and are able to relay information in a manner that patients understand. Your heart health is obviously important. Place your trust in the best in Hampton Roads."
"I had an appointment with Riverside Cardiology last Thursday in the Port Warwick office. I arrived and waited in line to check in. The client sitting in the sign-in seat before me asked the receptionist checking her in if she needed a referral. The receptionist stated that when appointments are made, they automatically obtain the referrals. This was not my first appointment with this specialist; The first was last fall. The second was actually set up in Jan but due to ice on the roads I had cancelled. I have two insurances, the primary being Anthem and the secondary being Tricare Prime. It was my turn to check-in with the same receptionist. While checking in, the receptionist asked me if I needed a referral. I was sure I didn't but she gave me an odd smile and insisted on asking her co-worker. The co-worker looked at me, said she thought I did and insisted on calling the office manager. All three were certain I needed a referral. The receptionist gave me another odd smile and stated I would have to reschedule the appointment. Why is it the receptionist told the patient before me when the appointment is made, they automatically obtain referrals and then tells me I have to reschedule as they did not have a referral? This was blatant discrimination and due to the circumstances, I told them I would not be returning. I called my PCP (also in the Riverside system) on my way to work and spoke with the receptionist and office manager. Both understood that I did NOT need a referral to see the doctor as Tricare was the secondary insurance. The contradictions of the two staffs tells me there are incompetent members of staff on hand that don't mind wasting others valuable time and money. I had taken unpaid time off from work for this appointment - I work in VA Bch and the appointment was in Newport News. I ended up losing over 2 hours of pay only to be insulted."
"I have been a patient of Dr. Edward Chu's for a number of years. I have always received excellent care. The office staff is both professional and friendly. Dr. Chu always takes time to explain everything, ask me questions and answer all of my questions. I highly recommend him as an excellent cardiologist."
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