Eagle Harbor Medical Associates 13609 Carrollton Boulevard, Carrollton, VA 23314

"I'm completely disappointed at the care and communication that this medical office offers patients. My mom and step father and my entire family have used this office for years. Recently my husband has needed medical attention as well as my mother. I called the office multiple times to the extent of staying on hold with them for an entire 2 hours and no one took my call. When I finally gave in and hung up they didn't even have the audacity to call back. My mother waited an entire year for an appointment that was referred by this office and at the time she was scheduled to go in, the day before they canceled her appointment because of this office not clearing her. I wanted to post the names of the Doctors and Nurses responsible for this but I did not to not humiliate anyone. This is extremely unfortunate that I had to go to the extent of writing a review but I'm definitely looking for another place for my family to get seen. No patient should have to get the run around to be seen."

"My daughter goes here, and while she loves her doctor, it's very hard to get in touch with anyone. She sent a message Monday morning regarding a medication she started about 3 weeks ago and hasn't received an answer. She had to call yesterday and was on hold 10 plus minutes, hang up, and call back to another ext to get someone on the phone. They said her medication would be at her pharmacy that afternoon. It wasn't and still isn't. I realize everywhere is short staffed, and that's why she waited 2 and a half days until trying to reach out again. It just shouldn't take a week to get to speak to someone about a medication you're having adverse reactions to."

"I really like Dr. Irwin, very informative and patient. Honestly well worth a visit to this clinic."

"Very friendly and efficient! Dr. Irwin spent a lot of time getting to know me."

"My first experience with this facility was via virtual visit with Dr. Smith. He was great but that was going off a visit over the phone. Unfortunately with covid finding a primary dr was difficult and they are a bit of a drive, luckily the care and quality of staff makes up for all of it. The nurse who took my vitals was sweet and personable. Dr. Smith has a great balance of sense of humor and professional care. He did not want to throw me on medications and wanted to get down to the bottom of my problem which was a refreshing view point considering previous Drs prescribed medications after one visit and no tests. Unfortunately, even though in the end I had to be on medications, he answered all of my questions and made it an easy experience. I have been recommending him to family and friends regardless of the drive being a little bit of a ways. Quality is hard to find, but this facility is a shining example of good work ethics and good patient relationships."