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Hanover Family Eyecare
7347 Bell Creek Road, Mechanicsville, Virginia, United States
About the Hanover Family Eyecare
Hanover Family Eyecare is a premier eye care institution located at 7347 Bell Creek Road in Mechanicsville, Virginia. As a leading healthcare provider in the area, our team of experienced optometrists and staff are dedicated to providing top-quality eye care services to patients of all ages. From comprehensive eye exams to fitting for glasses and contact lenses, we offer a wide range of services to meet your eye care needs. Our state-of-the-art facility is equipped with the latest technology to ensure accurate diagnoses and personalized treatment plans. Visit Hanover Family Eyecare today for all your eye care needs!
Photos of Hanover Family Eyecare
7347 Bell Creek Rd #200, Mechanicsville, VA 23111, United States
Opening hours of Hanover Family Eyecare
Monday:
08:00 - 17:30
Tuesday:
08:00 - 17:30
Wednesday:
08:00 - 17:30
Thursday:
08:00 - 17:30
Friday:
08:00 - 14:00
Saturday:
Day off
Sunday:
Day off
Reviews of Hanover Family Eyecare
"Had a good experience the first time I went but the last time I went last August the lady who helped me prescribed me the wrong prescription, and when I said it was blurry, she said that was normal even though I had made it clear multiple times I couldn’t see. Ended up calling the next day saying it’s still the wrong prescription…She said there is nothing she could do and I would have to pay for another visit even thought I had made the problem aware before I even left the first time. Then today I just got billed from August without my insurance covering anything which when I paid in August in person they said this was all I owed and my insurance took care of the rest. I went to another place to fix my prescription and they also didn’t bill me 6months after my appointment. Whether it was fully them or partially a problem with my insurance I should’ve been made aware before they randomly texted me “your new online bill is ready” 6months later."
"Staff in office was awesome, very helpful and knowledgeable. No complaints about once I was there. However, getting an actual person on the phone or a call back is ridiculous. Your new answering service is no acceptable. I called multiple times a day for 3 weeks and left messages. I texted multiple times over those 3 weeks. I left messages via website over 3 weeks. I never once got a call back. I only got someone to answer because my work phone number shows up as Highland Springs and her siblings go there so she just happen to see it and answered. But your answering service makes your office look bad. People don’t know it’s an answering service so they automatically think it’s your office. But also you pay for this service that according to your office staff is making many people upset. Just does not seem good for business."
"Just got my first eye exam in years and it was a quick and seamless experience! Tabitha was very kind and personable! Dr Emily was efficient and got me in and gave me a thorough eye exam. The optician was knowledgeable and helped me find a great fit for my glasses! Was in and out within an hour and a half! Wonderful experience!"
"I had my first eye appointment exam in several years atHanover Family Eyecare, just wanted to think the entire staff for making it a quick and simple process. Everyone was very professional, and I feel as though they did a very thorough and complete exam which was way overdue. I appreciate all the attention to detail, and the courteous, professional staff in every way. Glad I found you. I would highly recommend Hanover Eyecare to anyone looking for a new phys/service. Great job everyone! Thank you, Shawn B"
"First time getting my eyes checked since I was little. I had the best experience! The lady who performed my pre tests was phenomenal. She had me laughing and smiling the whole time before seeing the Doctor. Dr. Medina was excellent as well! She was very helpful and informative along with any questions I had. I have definitely found my permanent eye care facility! 10/10 Highly recommended"
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