B & M Driver Improvement 4915 Radford Avenue, Richmond, VA 23230

"Wouldn’t recommend this driving school. I had completed the class and paid $65. The website states after you finish you’re exam the completion certificate would be emailed to you. Paid few hours ago and still have yet to receive my certificate and they haven’t updated with the DMV that I completed it. If y’all can go anywhere else I would recommend that. If I could give negative stars I would. Staff isn’t helpful either."

"Very personable and friendly; I highly recommend this driver school! Definitely eye opening and will teach you things you won't learn in an ordinary class room. I wish everyone would take this class, court/DMV ordered or not."

"I found discrepancies in the online course material and pointed it out to the staff and mentioned that I would have passed the first attempt of the final exam had this information not been wrong and misleading. I requested the $20 retake test fee to be waived due to the discrepancies in the material but I was told, "I can't do that because we are here today because you failed your exam otherwise we would be off today." Unprofessional, unpleasant staff members. The office was very messy and disorganized. The testing computer/desk was located in the corner of their office which was a little bigger than a cubicle and felt too close for comfort. The office environment was very noisy with people talking throughout me taking the final exam. With the discrepancies in the material, final exam questions having multiple correct answers, unpleasant staff members, a messy office and the feeling of someone sitting and breathing on your back while taking an exam I would have never Of signed up to take the driving improvement course with this company had I known any of this."

"This driving school was outstanding. They went over everything thoroughly and the class size made for an excellent class. I would recommend this driving school to anyone! They are very nice here and also informative. It was an interactive class where everyone could participate in a no pressure environment. We had no problem with breaks and they did adhere to DMV schedule. Everyone in my class loved it!"