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Appomattox River Primary Care - Hopewell
815 West Poythress Street, Hopewell, Virginia, United States
About the Appomattox River Primary Care - Hopewell
Appomattox River Primary Care - Hopewell is a trusted health institution located at 815 West Poythress Street in Hopewell, Virginia, United States. With a focus on providing high-quality primary care services, the dedicated team of healthcare professionals at this facility is committed to helping patients achieve and maintain optimal health. From preventive care and routine check-ups to managing chronic conditions, Appomattox River Primary Care - Hopewell offers comprehensive and personalized healthcare services to individuals of all ages. Patients can expect compassionate care, advanced medical treatments, and a patient-centered approach to healthcare at this esteemed institution.
Photos of Appomattox River Primary Care - Hopewell
815 W Poythress St, Hopewell, VA 23860, United States
Opening hours of Appomattox River Primary Care - Hopewell
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Appomattox River Primary Care - Hopewell
"I've been going to these doctors for forever about 35 years. They are excellent doctors. I see Dr Magnin, he is very thorough and polite. And easy to talk to. Thanks"
"Front desk staff was very rude over the phone. Doctors are great though if they let ya see them!"
"Think actual medical staff is quite good. But the office staff ( not all) gives this facility a bad impression. Think there's very poor communication from patient, to physicians. When you call, the phone is NEVER answered on first ring!! You listen to the same old, annoying tune FOREVER!! Today was the worst....hung up after waiting 20+ minutes!! You should either hire more office workers or tell them to take shorter breaks. Two of my four family members have already left for better service & I am about to! AND whoever actually owns this facility, your REPEATED apologetic responses to poor reviews, shows how much YOU REALLY DON'T CARE!...."
"I gave it a one because of one thing alone. And that's poor service. Front desk ladies were pleasant. Even meeting the doctor and the rest of the staff that assisted me in my new patient visit were nice. The thing I'm not pleased with is the fact I've been waiting 2 months for results and new medications for my diabetes... I called one time to check, and I literally stayed on the phone on hold for an hour til I hung up. I tried again 2 weeks ago, and I had fallen asleep while on hold. Don't remember how long I was on hold, then, but luckily, I had the speaker by my ear, and the voice scared me awake. Was told then that my doctor was out that day. She took my info/message and said it would be passed along to the nurse to call me back on the matter. It's almost the 28th, and still no call. Guess my search for a new PC starts again...."
"I'm giving 3 stars for one reason and one reason alone. Frank Jordaens. He is an NP but I trust him more than any doctor I've ever been to and I can't recommend him enough. The problem here is with the front office. They are horrid. Takes days sometimes weeks to get a call back and that's after you've waited an hour or more on the phone just to speak to someone who often seems confused or unsure of how to help you. They are often rude, and very short with people over the phone and in person isn't much better. The front office workers treat you like an inconvenience and a burden. If I could I'd give Frank 7 stars. The front office gets a negative 10."
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