Bon Secours Urgent Care, Glen Allen
9851 Brook Road, Glen Allen, VA 23060
Hours open
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM
Sunday:
8:00 AM - 8:00 PM
Photos
Location & Phone number
9851 Brook Rd, Glen Allen, VA 23060, United States
About the Business
Bon Secours Urgent Care in Glen Allen is a leading healthcare institution located at 9851 Brook Road in Glen Allen, Virginia. Our urgent care facility provides high-quality medical services for a wide range of non-life-threatening illnesses and injuries. Our team of experienced healthcare professionals is dedicated to providing efficient and compassionate care to our patients. Whether you are in need of treatment for a minor injury or illness, our urgent care center is here to help. Visit us today for prompt and reliable medical care.
Reviews
"Front desk was extremely rude and abrupt when asking questions. “Nurses” were unprofessional. I sat a total of 30 minutes before seeing the dr. Waited an additional hour to get TWO results. Nurse came in and handed me a paper and pointed to the instructions and did not explain anything further to me. DO NOT COME HERE. They are extremely unprofessional and not empathetic at all. Bedside mannerisms are awful."
"Online checked prior to visiting. Numerous negative responses. Rated under 4.0. I like Bon Secours so decided to check myself. Opens.@8. Arrived @ 9:21. Signed in/seated. About 7 people in front me so prepared to wait Called back about 45 minutes later Did not mind waiting Everything went swiftly in back Test positive for Flu A. Dr. Zach explained everything & I understood. Seemed very caring. When leaving check in receptionist said feel better soon. I will not hesitate to revisit when/if needed."
"Always seems to be understaffed and didn’t bill insurance correctly, which have been known problems. At times closes early due to lack of staffing. My employer used this place for staff to have easy access to health care and recently stopped- no reason given but I assume lack of quality, consistent hours, and billing issues factored in. My one visit was ok and wait wasn’t abnormally long but still felt longer than it should have been."
"Need to change the name from urgent care, takes an hour and hour to be patented for doctor, its better to go Emergency for quick support and service. As us law we are unable to purchased any Medecin until doctor approved. Its hard to spent time .."
"Extremely long wait time. The longest I've waited at any ER, urgent care or doctors office in my life. It took 3 hours to have 3 swabs done to check for flu, covid and strep. That took 3 minutes. It took 2 hours to be seen, 3 minutes to be swabbed, then an additional hour to get results that were emailed to me within 20 minutes. He came back in 30 minutes after i already knew what i had and spent less than 5 minutes examining me. Then it took another 45 minutes for them to send the script to the pharmacy next door. Unacceptable and I will not be going back."
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