MedExpress Urgent Care
8040 West Broad Street, Richmond, Virginia, United States
About the MedExpress Urgent Care
MedExpress Urgent Care in Richmond, Virginia is a trusted healthcare institution located at 8040 West Broad Street. At MedExpress, we provide convenient and efficient urgent care services to meet the medical needs of our community. Our experienced healthcare professionals are dedicated to providing high-quality and compassionate care for a wide range of non-life-threatening injuries and illnesses. Whether you require treatment for a minor injury, flu symptoms, or a routine physical exam, MedExpress Urgent Care is here to help. Visit us today for prompt and personalized medical attention.
Photos of MedExpress Urgent Care
8040 W Broad St, Richmond, VA 23294, United States
Opening hours of MedExpress Urgent Care
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 20:00
Saturday:
Closed
Sunday:
Closed
Reviews of MedExpress Urgent Care
"Highly do not recommend. I couldn't go until 7pm due to needing someone to drive me. Walked in, the front desk worker is just staring at me while she is snacking on whatever it was she was eating. Did that for about a minute. She then very unpolitely asked "how can I help you?" I said I need to be seen. She then gets a smirk on her face & tells me she doesn't have any room for me in the back & that they have taken their last patient for the night. I simply said ok & left. How do y'all say y'all are open to 8p but by 7:15p can't take anyone else. If there is a cut off time then that should be on the website simple. Thank you for not helping me tonight with my 101.4 fever."
"I don't have a primary doctor in Richmond as I am a resident of FL. I was able to make a same day appointment at MedExpress. I was feeling very poorly and was afraid I had RSV. The front desk clerk checking me in was very kind and empathetic. I did not have to wait long to go back, and the nurse who was assigned to me was also very kind. She drew tests swabs and put me in an exam room. Very quickly, the NP was in with me, gave me a diagnosis, and had me checking out. I appreciate the staff in how kind they were and how professional they were. Thank you!"
"The staff member who helped me and my daughter was great. The other young associates next to her was not doing her job at all she was younger and wasn't interested in registering people she was too focused on her cell phone and not interested in patients. When we arrived it was only 3people one other before me and my daughter she didn't call any one to check them in. It was the oldest person who was doing all the work she should get special attention for that . The young ones should be trained better and not be on their cell phone. Patients take notice of everything she didn't want to give me a face mask.some staff members need more training than others. I'm a teacher for over 40years and I noticed everything"
"Front desk person was extremely rude and seemed like she hated her job and seemed like I was inconveniencing her just being in her presence . The MA/nurse who took me back was so adorable and sweet and so bubbly! She definitely made me feel better about being there and was very personalble. The Nurse Practitioner was nice but I didn’t get a direct diagnosis of what I had. Not to mention I booked an appointment for 10AM and didn’t get seen until almost 11:30….."
"I was initially pleased with my visit for double ear infections, I was extremely disappointed when the prescribed ear drops didn't work. I called the center, and was told I would have to come back. I tried to schedule a virtual appointment, and was on hold for an hour. I then called the center again, and I was on hold for 45 minutes. I'm very disappointed that they don't care that my pain level is TEN, and now have to find another urgent care to get oral antibiotics."
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