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PT Solutions of Lake Ridge
12436 Dillingham Square, Lake Ridge, Virginia 22192
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About the PT Solutions of Lake Ridge
PT Solutions of Lake Ridge is a top-notch health institution located at 12436 Dillingham Square in Lake Ridge, Virginia. Specializing in physiotherapy, our dedicated team of professionals is here to support and motivate you on your journey towards recovery and improved health. Our clinic provides a welcoming and engaging atmosphere, filled with positive energy to ensure your comfort and confidence during treatment. We offer a wide range of services tailored to meet the unique needs of patients of all ages and conditions. We are proud to accept Tricare insurance, making our services accessible to military members. Our staff, including Nate and Andrew, are known for their expertise and dedication to providing excellent care. Patients have praised our team for their friendliness, knowledge, and commitment to helping them achieve their goals. If you are looking for quality physiotherapy services in Lake Ridge, look no further than PT Solutions.
Photos of PT Solutions of Lake Ridge
12436 Dillingham Square, Lake Ridge, VA 22192, United States
Opening hours of PT Solutions of Lake Ridge
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of PT Solutions of Lake Ridge
"Outstanding professionalism!!! I had the pleasure of working with each staff member who listened to my input and adjusted my treatment plan to meet my needs. I highly recommend PT Solutions for all your rehabilitation needs!"
"The good: Easy to get an appointment, near where I live The bad: Open environment where everyone sees everyone else The Ugly: They don't give you workouts at home, they don't provide you with performance updates showing how you're increasing mobility, and they don't observe the patient when the patient is working out instead many of them are engaged in their personal small talk with one another or have their heads down looking at their laptop. They are probably on their laptops 90% of the time if not more and don't observe the patient doing workouts to see the patient form which often time was incorrect for a number of patients including myself. Bad form can cause more injuries thus I highly discourage anyone from going here. I'm not sure how this place has a perfect 5-star rating. Just a month ago this was 4 1/2 stars and there were about 2 low reviews that I don't see anymore which leaves me to conclude the business is paying to have the ratings lowered as many businesses do, and because of that, I've lowered their rating by another star that I would have given otherwise. I also asked one of the therapists about electrotherapy and ultrasound and he, a guy who just got his therapist license, told me that studies have shown those things don't really help in recovery. The funny thing is most other therapists whom I've worked with and have visited stated the opposite, so I think I will trust those who have a Ph.D. and 20+ years of experience than a guy who just got his license. Finally, their scheduling team, the front desk, rescheduled me 2 times without notifying me of changing my dates and times. Then out of nowhere last Monday I was told that I had reached the number of visits allowed by my insurance and I would need to contact my insurance, the Veterans Administration, and have them put in for more visits. That's when I said enough is enough and just dropped them. The therapist was treating me as if I had 4 months when in reality I only had 2 months. I continuously asked to be pushed but they kept denying it saying I had to take it easy and that they would push me month 4 which was never going to come since I only had 2 months of visits. Also why didn't the front desk notify me of this a week or two before so I could have it fixed instead of the day off which caused me to miss number of days. Going back to the open form I remember one day there was a woman with a new born bringing the new born to the facility and the staff members were all saying "here she comes" "she's not coming is she" and bunch of other unprofessional comments in front of their customers. Then the new born came and they were trying to do physical therapy on a new born in a open setting. I've never heard of PT on newborn under 7 months old. These people will keep taking your money and keep scheduling you visits and not give a damn if you get better or not. Look elsewhere If this gets deleted I will repost it as I have it saved on my desktop."
"I recently completed therapy at PT Solutions of Lake Ridge and worked with Lisa Moser. It was ABSOLUTELY WORTH IT! In a matter of two months, I experienced a 360 in the area that I needed help; I feel like I am back to myself. Lisa is kind, has the best beside manner, and takes the time to explain the exercises. I would absolutely recommend her and PT Solutions to anyone who needs help/therapy."
"PT solutions is an excellent therapy center. This is the third therapy center I have been to and by far the best and only one in which I showed a huge improvement in my knee. The therapists, Tyler and Nate gave me personal attention. They were extremely knowledgeable and personable. All the staff were welcoming. This is very different from large therapy “mills”. I highly recommend PT solutions!"
"The Lakeridge PT Solutions team is an amazing group of doctors and staff with a true passion to help people live life to the fullest. They helped me recover from a bad ankle sprain in time to hike 14 miles in GNP with no pain and to regain feeling in my fingers after a 2 yr old neck injury. They care about each patient from the youngest to the oldest and celebrate the progress of their patients every step of the way!"
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