Southern Highlands Community Mental Health Center

"I have Complex PTSD. Was patient profiled as an addict. My counselor didn't even know what "gaslighting" was. Not to mention she was rude and indifferent. Reminded me of another experience I had here where the counselor preached religion to me. But I was dumb enough to go back I guess. Staffed with pseudo professionals just like most other businesses in this area."

"My physiatrist here Misty Meadows, was amazing. Her nurse, and the front desk, however were absolutely awful. Front desk gave me the wrong time for multiple different appointments making me miss and reschedule, even though THEY told me the time for the appointment on a card. Somehow I was the one in the wrong? The nurse would not respond to calls when I was having issue with prescriptions for up to a week. I just had to go a month without prescriptions because of a rule on telehealth the government was PLANNING on doing, when the rule was pushed back I was NOT notified and only found out that the rule was pushed back from my new doctor. It's so disheartening that the only places for mental health in WV are all held to such low standards"

"A doctor talked to me for 4 minutes and diagnosed me with generalized anxiety, PTSD, and major depression. He wrote 5 prescription, none of them helped. Is he so good he could figure that out in 4 minutes? No, my guess is those are the conditions they get paid the most for treating. Don't trust this place, you'll regret it"

"Come home absolutely livid. medications not filled not in my bag. i was told "they werent sent in to take it up with my doctor". is their something im missing here or some type of discrimination against me? i wont be at my next appointment to let em know this a health insurance racket. 0/5 stars. joke facility deserves joke reviews"

"I've been without my medication over a month and I had so many issue's without when I get scheduled for my appointments. Then they turn around and say they never got me in when I have every appointment cards and still can't do there job's right!!!! I have server Depression and anxiety and I have told them many time's I can NOT go without my med's that helps me with my mental health!!!! They need to better because they are awful and don't seem to care about people. I've had family members and friend's that have multiple complaint's with issue's as well. I'm still waiting a call and nothing and I have to call over and over and they do not care or take anything serious when it come's to people who struggle with mental health!!!!! DO BETTER BECAUSE THIS IS REDICULOUS AND SAD. I and whoever else care's and take's there mental health serious"