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MedExpress Urgent Care
21054 Timberlake Road, Lynchburg, Virginia, United States
About the MedExpress Urgent Care
MedExpress Urgent Care is a healthcare institution located at 21054 Timberlake Road in Lynchburg, Virginia, United States. As a trusted urgent care provider, they offer convenient and affordable medical services for non-life-threatening illnesses and injuries. Their experienced medical staff is dedicated to providing quality care in a timely manner, without the need for an appointment. Whether you need treatment for a minor injury, illness, or preventive care services, MedExpress Urgent Care is there to help. Visit them for compassionate and efficient healthcare services in Lynchburg.
Photos of MedExpress Urgent Care
21054 Timberlake Rd, Lynchburg, VA 24502, United States
Opening hours of MedExpress Urgent Care
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 20:00
Saturday:
08:00 - 20:00
Sunday:
08:00 - 20:00
Reviews of MedExpress Urgent Care
"TL:DR ~ Go anywhere else. I came in for unexplained back pain. They charged me 200 dollars just to tell me I'm achey and need better shoes. Dr. Bowman avoided answering my questions, treated me like she knows my body and my situation better than I do, and said she can't do anything without an Xray, which they can't even do on site. The whole experience was unpleasant from start to finish, and from the way I was treated it seemed like they felt the same. If I wanted to be treated this way for 200 dollars, I'd go to a car mechanic and see if they know why my back won't stop hurting."
"ETA: That is a pathetic response. The correct response would be to acknowledge there was a problem and to address the triage protocols this establishment has so that this doesnt happen to other critical cases. I also emailed before writing the initial review and had zero response to that email. Came in as this is a VA approved urgent care because my husband had a piece of metal stuck in his eye. They said they were not equipped to deal with that here which is fine, what is unacceptable is being told we would have to wait 5 hours to be seen just to get the referral thats needed to go to the ER. Metal in eyes shouldn't wait. They should have referred right away."
"Tried to make an appointment for my 5 year old (existing patient) and was told to go online to set an appointment. Get online and the website says there’s no available appointments today. Ok fine, I’ll choose another day. I scrolled each day until December of this year and lo and behold, there’s still no available appointments. How, at this rate, are you even making a profit? Is anyone able to get seen? Please fix your website if that’s our only way to get an appointment."
"I cannot believe my appointment was canceled after I had arrived! I drove an hour and 15 minutes to get to MedExpress. I’ve been sick for a week and a half and finally was able to get an appointment for 10:30 this morning. While I was driving to MedExpress for my appointment, I was sent a text message reminding me to make sure I had my military insurance card (of course because i am a military veteran), and to make sure I had a valid method of payment for the co-pay. I showed up 20 minutes early to find all the doors were locked. There was someone sitting at the front door and she was ignoring me knocking at the front door. There were also other patients waiting outside, waiting, hoping the door would finally be open. The young lady had finally come to the front door, informing us that there would be nobody there to see us today. She said she had called everyone to let them know the circumstances. I said I never received a call. She said to me, “I forgot you”, and then closed and locked the front door. Disrespectful on so many levels."
"Raven and her staff did an amazing job. She was so kind, thorough, helpful and understanding. She took her time and focused on each child. She explained everything in terms that my girls could understand and to put them at ease. My little one is terrified of doctors and Raven helped ease her fear. My girls and I loved her and her nurses. I would recommend her and her team to everyone. Thank you for taking care of my girls."
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