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Carilion Clinic Pulmonary and Sleep Medicine
2001 Crystal Spring Avenue Southwest, Roanoke, Virginia, United States
About the Carilion Clinic Pulmonary and Sleep Medicine
Carilion Clinic Pulmonary and Sleep Medicine is a leading healthcare institution located at 2001 Crystal Spring Avenue Southwest in Roanoke, Virginia. As a trusted provider of pulmonary and sleep medicine services, our team of doctors and specialists are dedicated to improving the respiratory and sleep health of our patients. With state-of-the-art facilities and cutting-edge treatments, we offer comprehensive care for a wide range of pulmonary conditions and sleep disorders. Visit us today and experience top-quality healthcare in a compassionate and patient-centered environment.
Photos of Carilion Clinic Pulmonary and Sleep Medicine
2001 Crystal Spring Ave SW suite 300, Roanoke, VA 24014, United States
Opening hours of Carilion Clinic Pulmonary and Sleep Medicine
Monday:
08:00 - 16:30
Tuesday:
08:00 - 16:30
Wednesday:
08:00 - 16:30
Thursday:
08:00 - 16:30
Friday:
08:00 - 16:30
Saturday:
Closed
Sunday:
Closed
Reviews of Carilion Clinic Pulmonary and Sleep Medicine
"I am really not sure how many stars I should give Dr. Alam but I am not a completely happy patient. I have called three times to try and get my prescription corrected for Spiriva, my insurance will cover a 90 day supply for the same cost as a 30 day supply if worded correctly. Three weeks later and I have now just given up. Note: 1 puff once a day does not work for me is an additional problem."
"I am not a fan of some of the Carilion Clinics, but this one is excellent. Starting with Sean at the desk who has a great way with people. The respiratory therapist that roomed me was kind and conversant and put me at ease. I knew I was in good hands. Finally, my provider Caitlan was thorough and provided great advice so that I would continue to have a good experience with my CPAP."
"My appointment was very frustrating. The physician taking my history was rude and insensitive. Almost felt as if I should leave. Did see Dr. Aziz, who ordered an additional test. One week has gone by without a phone call from these departments. All tests will be in Roanoke. The problem is I don't drive and need help from family members who work. I live 5 miles from Carillon Westlake facility."
"I wish I hadn't used this facility. Sleep technician was wonderful. A voice mail was left for me to have a SAME DAY zoom call! I have a life too! Then I had to played "phone tag"w/Kimmie for two weeks. When I finally spoke w/her & asked if I could have a 24hr. notice for a zoom call, she said she would let me know after she speak w/Dr. F. & not giving a time frame. At this point I realized these ppl don't care. I called back to the main office & spoke w/Donna. I asked her if results could be sent to my PCP, and I would speak to her instead of continuing playing "phone tag" and speaking w/rude health care workers at Carilion Pulmonary Clinic (Crystal Spring Ave.). Donna was so busy OVER TALKING ME she didn't or couldn't clearly hear my question. You two ppl need prayers & a crash course in customer service etiquette. Neither of you (no matter what position you hold), are above anyone else."
"Had a sleep consultation scheduled in April. They called and rescheduled me for August due to covid-19 (which is now even worse). I scheduled a lung test later in April. So they decided to cancel my August consultation without telling me. I arrived for the appointment just to kiss the door. Staff is very rude. I know Lewis Gale is an option, but Carilion is starting to feel like a monopoly."
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