NextCare Urgent Care

"Love NextCare Urgent Care Clinic located at 5825 Plank Road, Ste 105, Fredericksburg, VA 22407. Went this morning for musculoskeletal pain in my elbow. I was able to make an appointment and check-in online and waited for, maybe, five minuites before they called me back. Front and Vitals Staff was super professional and the Nurse Practitioner was AMAZINIG! The clinic is close to home and super convenient!!"

"My appointment was at 9:40. Got checked in and went into triage in a timely manner. However, didn’t get seen by the doctor until around 11. After hearing and giving my symptoms of chest, head & nasal congestion and ear pain, the doctor proceeded to not examine my ears or my nose. He only listened to my chest upon me prompting him to do so after I told him I am an asthmatic. Waited all that time and wasted money on copay just to get told to “hit the medications a little harder” and to not get thoroughly checked out. When a patient complains of nasal congestion and ear pain, those areas should be examined! Wasted my time and my money, will never return!"

"The lady at the front desk was super nice, I think her name was Devon, and the NP Shannon (I think) was AMAZING! They were both so upbeat, positive and really desired to help. Except for the x-ray technician, it was a much better experience than I expected. Sadly, the X-ray technician was very unkind and despite our efforts to be nicer and more upbeat, he was still very rude and cold. My son was in a lot of pain but the technician did not care, at certain times making him feel as though my son was faking. However, you don’t really have to deal with him much, so I would say it’s definitely worth going. This will be my first stop for my family’s medical needs for sure! The only reason I didn’t give them a 5 was because the X-ray technician was so unpleasant and his customer service is definitely lacking, but the rest of the team deserves a shoutout!"

"I made my son’s appointment the night before for a Sunday late morning. My husband took him. He was seen right around his appointment time. He was well taken care of, x-rays taken. Time well spent explained everything to the both of them. Overall experience was good. Would definitely go back and would recommend."

"Normally, I love next care urgent care, but what happen today was I had an appointment at 1:40. I walked in at 1:10 PM and asked if there was anybody ahead. Would I be able to check in early? She stated there was only one person waiting and now would be a great time to check in. I did so they took a payment from me at 1:47 PM and then I did not get in until close to 3 PM and then we were let go at 3:38 PM. I have never sat in the doctors office that long waiting for Care."