Harrisonburg ENT Associates

"Fat doctor (don't know his name) responded to my fiancee not having the vaccine with "hope you don't die". To me, not only that is very unprofessional, its none of his business and an unnecessary comment to make. She also heard this same doctor "vac shaming" another patient."

"I was nervous for my appointments, not knowing what to expect in terms of pain and personnel. All of the staff were kind and professional, easing my stress and even helping me have an enjoyable experience! Both Dr. Neal and his wife Beth (a nurse, and I believe the office manager, who assisted in my surgery) were kind, funny, and technically proficient, easing all of my stress and creating a wholly wonderful experience. I can't overstate how great my experience has been. I would recommend this practice to anyone!"

"I have seen this ENT (Dr. Neal) twice, once for sleep apnea and once for dizziness. For sleep apnea, he was jovial and dismissive, telling me I didn't look like someone who has it (I do have it). He mostly went on rants about treatment methods he didn't like and did not satisfactorily answer my questions. For the dizziness, he ignored some of the crucial information I shared (that it subsides with steroid use), declared me "a mystery" and ordered a battery of testing. He also refused to issue me a few days more steroids to get me through the wait time between the initial visit and the testing, saying, "It doesn't make sense that they're helping you so I won't give you any more." He then shamed me by standing very close to me, towering over me, and threatening that if I keep taking steroids (I had only been on them for 4 days) I would "need joint replacements by the time I was 46." There was no compassion for the fact that the steroids are the only thing keeping me standing at the moment. I arrived for the test after three days of careful waiting where I was not allowed to use any anti-dizziness medication. I signed in but the receptionist didn't notice, so they didn't call me back for 20 minutes. When they finally called my name they told me the computer needed for the testing had broken that morning and they didn't know when it would be fixed. They did not call me to tell me not to come in, even though they had called me about something else that morning. To top it all off, I was not allowed to drive myself to this test, so I was stranded at the practice before I could be picked up. If you can avoid Harrisonburg ENT, avoid it."

"Professional, kind, and efficient staff. And De. Johnson has helped me out several times. Kind, quick, efficient, personable, professional, and most importantly, effective!"

"Dr. Neal is great, friendly staff, and I appreciate that I've gotten a quick answer every time I've called. I've been able to speak to a nurse each time so far without leaving a message, and they are prompt with getting back to me!"