Cumberland Gap Inn

"The hotel is positively charming, the owner is kind and the location is great. Some of the furniture and amenities show a little wear and age but this doesn't impact the overall feel of a quality space. And actually I enjoy it more because of the vintage appeal, not a cookie-cutter experience. I feel confident recommending this place for anyone to stay during a visit."

"Rooms nice,but can't use AC because it blows the curtains open. But nice rooms. The owner is a bad person. I wanted to stay a few more nights so asked him for a deal when he was walking his dog and he snapped on me and told me he doesn't do deals with people like me and threatened to call the cops because I was drunk! Ridiculous!!! I didn't even do anything wrong and just walked away from the guy! He needs help and put on meds or something!"

"I am a little torn writing this review. The service was great. The front desk was super responsive and always friendly and smiling. Also, at the front desk you could grab a bottle of water on the house,free of charge which I found to be a nice touch. The location is good as this whole area is pretty remote, yet this Inn is close to Middlesboro, KY, as well as Harrogate, TN, and more, making it very centrally located. There are not many hotels/motels in the area. The only reason I gave this Inn 3 stars is because the rooms need some repairs and a little love. Having said that, the room was very clean, and the beds were comfortable and pillows plentiful. Also, the heater worked great! And the shower had plenty of hot water. The location and room worked great for us. The outside area is all very clean. Oh, I almost forgot to mention that the rooms have a mini fridge, microwave, and coffee maker. The cons were mostly aesthetic: The room needed some repairs in the tub and paint repairs on the walls. The walls are thin, so noise is heard from outside or above and next door. Nevertheless, most seem to be cognizant of this and kept the volume down for the most part. Lastly, the room did NOT have a safe. Please note, none of the cons kept us from enjoying our stay here, and the front desk employees were a big part of that welcoming feeling. We would stay here again any time we come to visit family in the area. Thank you for the hospitality."

"I was passing thru the area in early October 2023 and could not find a room in any of the chains for one night. Friday of a busy weekend. This non-chain hotel was recommended. They were almost full too but had one room left. It worked out well. I got a nice room for a good price. I was expecting a low rent kind of place but I found the Cumberland Inn to be just fine. Building in good shape. Nice view of mountain from front. No problems with anything. It is just not a chain place. There is no breakfast on site so I went to a local Hardee's. I would stay there again."

"Great views. Horrible staff!! Curtains wouldn't shut so light was coming in all night. No bkxprings just a sagging mattress on a cot! Back was hriting so bad in the morning. Misty smell and loud mini fridge. What a waste of money!"