Chesapeake Regional Medical Center 113 Gainsborough Square, Chesapeake, VA 23320

"On 07/12/23 at 0207 a man a brought two long purple boxes. He said he brought a knee immobilizer. When I initially asked what was in the box, the man was rude. He immediately told me that it would hurt being placed in the brace. I was already familiar with the brace that he was placing on me so I was telling him that was too loose and tried to assist. He was pulling on the brace with my leg inside it roughly while tightening down on the Velcro! I kept trying to reach for the brace and he said he had it. I told him I understand that but it wasn't his leg it was my mine. After I signed the paperwork acknowledging that I received the brace, I asked him what his name was and he said Mohammod. I learned minutes later from another Nurse that his name was Charles. I have been laying in the emergency room in the hallway since 07/11/23 at approximately ??? At that time I waiting for a room in the main hospital because I was admitted. Nurse Charles lacks professionalism and treated me in a manner that is less than acceptable. Please speak to this Nurse about his performance and bedside manner. Thank you for your assistance in this matter. Ann Thomason"

"The ER worked hard and tirelessly to save my mother who had a stroke. The ICU staff, nurses and doctors were compassionate and caring for 12 days. Although the outcome was not in our favor, I will never forget the exceptional care given to my mother and our family during this difficult time."

"Chesapeake Regional has been growing throughout the years and has many good doctors and amenities."