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The Carpet House Design Center
10822 Patriot Highway, Fredericksburg, Virginia 22408
About the The Carpet House Design Center
The Carpet House Design Center is a premier destination for all your home design needs in Fredericksburg, Virginia. As a furniture store, general contractor, and home goods store all in one, we offer a wide range of high-quality products and services to help you create the perfect space. From carpets and rugs to furniture and home decor, our experienced team is dedicated to helping you bring your design vision to life. Visit us at 10822 Patriot Highway for all your home design needs.
Photos of The Carpet House Design Center
10822 Patriot Hwy, Fredericksburg, VA 22408, United States
Opening hours of The Carpet House Design Center
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 18:00
Sunday:
Closed
Reviews of The Carpet House Design Center
"We recently had our flooring replaced and Carpet House was fantastic to work with. We worked with Rob and he was quick to respond and answer any of our questions. Their showroom made it less stressful to select our new floors as well. I would highly recommend Carpet House to anyone looking to upgrade their flooring!"
"Hands down best carpet shop in town. The installers were early and did an excellent job. Angie was amazing. If you need carpet or any flooring this is your place. I highly recommend them. Very professional and the pricing was excellent. The installation supervisor even stopped by to check on our installation and to ensure we were happy with purchase. The installers even had us check the carpet to make sure it was the correct carpet we ordered before they started their installation. Simply the best in town"
"I recently purchased carpet for my basement from Carpet House in Fredericksburg, VA, and I'm extremely pleased with the entire experience. Their impressive selection of high-quality carpets initially caught my attention. Throughout the process, I had a consistently positive experience. Rob, the salesman, was patient and responsive, promptly addressing all my inquiries. The professionalism of everyone involved, from the precise measurements taken by the gentleman assessing the space to the skilled installers, stood out. Punctuality was a key highlight – each team member arrived exactly when promised, which I greatly appreciate. The carpet I selected featured a pattern, and I must commend the installers for seamlessly matching the pattern along the seams. It's a testament to their attention to detail and craftsmanship. After the completion of the work, the field supervisor, Trevor, personally checked in to ensure everything was done to satisfaction. Overall, my experience with Carpet House was positive, thanks to their quality products, attentive staff, and commitment to customer satisfaction. I highly recommend them for anyone in need of flooring."
"Five months later, my experience with The Carpet House is finally over. Allow me to preface by saying that the tiles and the vinyl planks that they installed look excellent. The craftsmanship of their work is incredible. However, the flooring of my dreams was a nightmare of a process. I certainly hope my treatment by them was an anomaly, however, I would advise future customers to: -not sign their Docu-sign as the deal points will not be honored -hire a plumber for vanity and toilet removal and installation -hire cleaners and house painters after they are done because they will leave a mess behind -hire a handyman to trim the doors and move appliances -be prepared for a lengthy process. It took them four months to install floors in a 1230 square foot house. Meanwhile I was paying a mortgage for my vacant and unlivable house due to their delays -be prepared to pay prior to completion of the job -not receive a courtesy of a walk thru at completion Shame on me for not demanding updates of my project and paying in advance. However, shame on them for thinking in the age of digital reviews that providing subpar customer service with a tinge of condescension is acceptable. My floors do look great though."
"Carpet House installed LVP in our new home in 2021- during the same year we started noticing gaps in the floor and that the planks were pulling away from all 4 sides. Progressively the gaps have grown through the 800 sq feet to where the subfloor is showing. We attempted to file a claim with the manufacture and Carpet House where they sent an inspector to our home. After completing, Carpet House called and let us know per the report there was nothing wrong with the flooring or their installation and the gaping is because of the house settling. (please note the other LVP in other areas of our home have no gapping or issues). Carpet house advised they would come and correct the gaping for a fee by gluing it together.(Why should it have to be fixed by glue if it was installed correctly?) I asked for a copy of the inspection report so I could understand their findings which they told me they could not release. That it’s an internal document only and company policy. I find that to be very shady and unconvincing that nothing is wrong with our flooring- I would think a company that stands behind and is confident in their work would want to release the copy of a floor inspection report. (It’s my flooring that I paid for!) Please see pictures below for references. I would no recommend them for any flooring needs."
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