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H&R Block
6620 Indian River Road, Virginia Beach, Virginia 23464
About the H&R Block
H&R Block is a renowned accounting and finance institution located at 6620 Indian River Road in Virginia Beach, Virginia, United States. With a team of experienced professionals, H&R Block offers a wide range of services including tax preparation, financial planning, and investment advice. Whether you are an individual looking for assistance with your personal finances or a business in need of expert accounting services, H&R Block is dedicated to providing top-notch solutions tailored to meet your specific needs. Trust H&R Block to help you navigate the complexities of the financial world with ease and confidence.
Photos of H&R Block
6620 Indian River Rd, Virginia Beach, VA 23464, United States
Opening hours of H&R Block
Monday:
09:00 - 21:00
Tuesday:
09:00 - 21:00
Wednesday:
09:00 - 21:00
Thursday:
09:00 - 21:00
Friday:
09:00 - 21:00
Saturday:
09:00 - 17:00
Sunday:
12:00 - 17:00
Reviews of H&R Block
"We sent all our paper work in and we’re told it would be a day or two, and that someone would contact us. I never heard back so I called a couple weeks later. I spoke directly with Jason Molton, he said he would finish them up and let us know when it was done; he said it would be a week max. Again, I never heard back. I called three times in a matter of a few weeks and was told I would get a call back. Months went by, then I received an email stating that an extension had been filed. I called once more, and I was told that I’d get a call back. A couple week later, a woman called me and said they were missing paperwork that was needed in order to file. I showed proof of where I sent in the paperwork, and I was brushed off as if it wasn’t their problem. I gather the information she needed and she told me that she had finished the taxes. She said, “I’m sending off your taxes electronically now. Your paper copy is at the front, you can come pick it up at your convenience.” The following week I called back to ask I had given her my bank account information for direct deposit because I couldn’t remember wether or not I had. She sighed and said “Let me go up front and check your paper work.” She then informed me, with an attitude, that she could add the bank information now because she hasn’t sent it off yet.” She went back and forth with me admitting that she did in fact tell me that she sent it off but that I had to sign it before she could send it off. It was is asinine. I worked in customer service for years, I NEVER get an attitude or am rude to a customer service representative. Even if I’m angry with the company, I do not treat the individual with rudeness or disrespect. It is EXTREMELY unprofessional and unproductive to speak to customers the way she spoke to me. And to not be clear and concise when giving information, especially something as important as taxes being filed."
"My taxes intially were not submitted! I called the first time to follow up after 5 weeks and was informed that 'I would get a callback from person who prepared my taxes' and never got a callback. When I called again I was informed that they were just resubmitted. So it appears had I never called back the 2nd time then my taxes would not have been submitted!"
"My Senior Tax Specialist was Tammy Curtiss. No waiting time. She was very efficient and knowledgeable. She explained items when I had a question. She was very friendly. She gave me the advise I needed about my IRA Contribution."
"I've continued to use this Tax service because of the professionalism the people put into my family's well-being. They're very friendly and patient."
"Tammy is a rock star. We love working with her every year. She always gives us advise on what to do the next year to maximize our refund."
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