H&R Block

"The middle age black receptionist was rude, nasty and disrespectful. I will never get my taxes done here due to her behavior. I would love to give 5 stars because Abigail is amazing!"

"I like the ease, the ppl and the quick service. A gentlemen (I think Robert) at the office by Sams Way street helped when I went there for an appointment that was to be online instead of at the office. I signed up but didn’t read all the details. He took my info and with in 3 days my taxes were done."

"The only reason I gave this score was because of Latisha the woman who did my taxes. I had them done last year with turbo tax and it was simply the worst experience I have ever had with my taxes. When I came to H&R block with my boyfriend and saw how simple she made it for him , I immediately came back the next day to have her do mine as well. Any questions I had, she answered fully and was very informative. She would be the only reason I come back next year. You need to promote her or give her a raise but either way , she should be recognized. I am very confident about my return and to get my taxes done next year with her."

"My wife and I have been going to H&R Block for 12 years now and have been seeing Laura Best also for 12 years! We have never had any issues and have made a life long friendship with her since. We first started out at the Norfolk office off of Popular Hall Dr. until Laura Best moved to the Chesapeake office off of Sams Dr. which we moved with her just to be with her. She knows us very well and takes care of us and we always feel safe and secure every tax season that every thing is taken care of and even we are taken care of. We love the piece of mind and never ever had any issues from the IRS! She is very knowledgeable and experienced with all the tax laws and is always able to answer our questions and prepares us for next year. She is very friendly as well as everyone that we see working at and with H&R Block. The office is always clean and always informs us every year to remind us of making appointments and very flexible if we need to reschedule. Highly recommended tax firm!"

"Most importantly my returns are always accurate, that is why I return:>) Also, I've been seeing Laura Best to complete my returns and she is just excellent. Very professional and very informative. A trustworthy Tax Professional."