Fire & Ice Climate Control Systems, Inc. 205 Cashlin Drive, Martinsburg, WV 25403

"I am so grateful to these men that came out and worked on my heat pump to get it repaired in a timely manner. That efficient, customer service is outstanding. I cannot say enough about this company. So very thankful!"

"When Terry came out to see what we needed and give us a quote. He was very detailed and explained everything up front. Brad, his installer did an amazing job with his team. Brad took his time and explained everything with the thermostats and units. We had a new 2.5 ton heat pump and a split unit installed. Everything was done professionally, neat, clean. When they were done everything was back to normal. I highly recommend Fire&Ice for your HVAC needs. Let’s not forget the office manager, Heather. She was awesome and kept me updated on total process. Very knowledgeable and answered every question I had. The whole team works as one… Great job, money well spent. Dennis"

"Fire and Ice put in our new heat pump and air conditioning unit in our addition. They were very helpful and knowledgeable, plus their prices were quite reasonable! When one of our parts failed recently on our a/c unit, they were here in less than 24 hours to replace it. We definitely like doing business with this company and highly recommend them."

"Terry was recommended to me by my Realtor and within minutes of my call to his office he sent his guys over FREE OF CHARGE to look at my unit. His prices were by far the best out of the estimates that I received that week from Larry & Sons and Johnson & Johnson and the only downside to using this company- and the reason for the 4 star rating instead of 5 star, was that his team was very busy and could not fit me in for 2 weeks.. Which in the hottest month of the year (August) seemed like an eternity. On the scheduled day though, they were here as scheduled and Travis was very polite and friendly, taking time to explain things about the repair to me and giving me helpful hints to keep the house cool. I highly recommend this company!"

"We live in Martinsburg, WV and had our heat pump and handler replaced by Fire and Ice several months ago. We chose them because a co worker of mine had them install his heat pump something like 10 years ago and he said he hasn't had any problems with it since they installed it. My co worker chose them because his neighbor had his heat pump replaced by them and was very happy with their work. So I figured if those two were happy customers then we would be also. It's a family owned business and I think 3 brothers and some other relatives all work there. We chose a 15 seer with an upgraded filter system and UV light. They were honest about how long it would take to see the savings on a 15 Seer and said a 14 seer would be fine but we chose the 15 anyway. There must have been 5 guys here on install day working and they had everything done in half a day. They were on time, all very polite and professional. Thank you Fire and Ice!"