A-Mass, Inc. 22 Research Drive, Hampton, VA 23666

"I'd give zero if I could. Job started before Halloween 2023 and here it's January 17, 2024 and this lying man still hasn't finished the job. Repeated promises saying he will be here the next day, or next week, and the job remains unfinished. My yard is a total mess. My wife and I are in our sixties and I guess we'll have to get some shovels and fill in the trenches ourselves. Owner James Newsome, you should be ashamed of yourself."

"Absolutely do not use this company for any type of home repair. My warranty company sent him our 2 days before Christmas eve to repair my sewer line. He sent me pictures indicating the problem was fixed. This was obviously false because the next day the problem came back in full effect. On the 23rd he lied to me and the warranty company saying that he was coming back to rectify the issue. Of corse I found out he hadn't shown up when my tenants called to inform me there toilette were still not working. It wasn't until I reminded him Christmas was coming up and my tenant had poop coming up in there shower and also threatened to post a complaint with the warranty company that he said he would come back out. His word meant absolutely nothing because not only did he not show up. He never even called to say he wasn't coming back. Absolutely do not use this company for any services!!!!!!"

"If you’re reading this before you have A-MASS, Inc plumbing come to your house to “fix” your problem, get a new plumbing company. James started my plumbing job prior to October 30 and said everything he was going to do and made it sound great. From when he started to November 28, it was always an excuse on why he could not start the work and why it is taking so long. He will inform me that he will be at my house after 3pm and show up around 8pm and not really do anything to progress the work he started. After using all his trash bags for dirt, he filled my closet with it and I asked if he was going to clean it he informed me that he said in the beginning that this job was going to get dirty. He had his friends from another plumbing company show up to my house and work on my plumbing issue. I lost trust and had another plumbing company come out and informed me that he put the wrong pipe size, didn’t connect the ventilation for the pipe and just overall did a sloppy job. When I told James about what the other plumber said he got upset and rude. Told me that the other plumber can fix it then and left with my plumbing still not being fixed. I wish I can give this “company” less than a 1 star review. Don’t go with this company."

"James is the Best he repaired a busted pipe outside my home and with little to almost no inconvenience. The water was back on in no time definitely recommend him if you want it done professionally and in a timely manner. He didn't leave until the job was done. He had to break the ground from the side walk up to my front door and repaired it all. and not to mention he checks his work. Made sure everything was working properly by stopping by to inspect awsome job"

"A-Mass installed a bidet toilet with WiFi sensors and heated seat. They were professional and quietly interacted while programming the systems. After completing they cleaned the area of all trash and debris."