Quest Diagnostics Inside Lynnhaven Parkway Walmart Store 2021 Lynnhaven Parkway, Virginia Beach, VA 23456

"It’s 7:30 Saturday a.m. and they were supposed to be open at 7:00. It’s inside Wal-mart near the right side entrance. I drove 25 minutes to get here because they were open on Saturday. A store associate was nearby shaking his head, “They’re never here on time on Saturday. Sometimes they don’t come in until 10:30 or 11:00 and leave at 2:30.” I see someone had the same experience here two weeks ago and received a cancellation email 10 minutes before their appointment. I received no such notification. There were only two appointments available for the entire day when I booked this. This is incredibly disrespectful and unprofessional."

"At the location because they offered Saturday hours. I drove all the way from Norfolk, 25 minutes to this location and no one showed up for work today. Door says they open at 7 am. My appointment was at 810 am. A gentleman was waiting when I arrived, his appointment was at 720. This is horrible service. Update....Got to work yesterday and found out that they sent out an email at 8:01 am Saturday morning. This is still very bad for business when my appointment was at 8:10 am. I would of been on my way. It said building maintenance but no one was there doing work and it was in Walmart."

"I didn't think to make an appointment, so I was a hopeful walk-in. The excellent staff member working got me back within 20 minutes. My experience with quest was immensely better than any I have ever had at LabCorp. She showed me all of the tests I had ordered on her computer screen, had me check my name on stickers on the vials, and walked me through everything she needed to do. I'm a nearly impossible stick, so I was very anxious about this. She was amazing at finding a vein for me within seconds and got all of the vials needed. I'm hopeful to work with her for return labs!"

"This Quest Diagnostics is located inside the Walmart Supercenter at the corner of Princess Anne Rd. and Lynnhaven Parkway. If you enter the store on the right side, that will get you in at the closest entrance to the Quest Diagnostics location inside. My visit here was on April 6, 2023. This is the first time I have been to a Quest Diagnostics location for lab testing. I had an appointment scheduled by one of the benefits of my health plan. Under normal circumstances, I just get a blood draw at my doctor's office otherwise. When you come inside, there is some seating on the left side, and to the right, you will see the check in kiosk. You'll want to make sure you have your valid identification and health insurance card as that was asked at the time of checking in there. I think they do need to update the Clinic Laboratory License from CMS on the wall, since that one expired in October 2020. I did make it here a little early, so I did have a little wait. They did run just a little behind as I think they only had one worker there at the time. While waiting, I saw some other workers use the keypad to get into the clinic area of the place. A few minutes after the scheduled time, I got called back. One thing I noticed right away is that the place was exceptionally clean. After going back to the room, I was seated and the phlebotomist verified who I was. She also had me verify the vials that are being used had my name on them, which they were. The blood draw process was very quick and smooth. The phlebotomist had a really good bedside manner too, and had a little small talk too while getting it ready and administered. After the draw was done, she had me look at the vials again and verify it had my name on it, which it did. That completed the process for me on this visit. Overall, this was an excellent experience. The service and timing of it was on point. Having an impeccably clean room is even better. The results would come back about three business days later, which is the timing she told me. If you need to have some blood draws or other things to be done like that, this place is definitely worth coming to. Plus, since it's inside Walmart, you can do some shopping before or after your appointment too."