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Mid-Atlantic Imaging Center
300 Medical Parkway, Chesapeake, Virginia, United States
About the Mid-Atlantic Imaging Center
Mid-Atlantic Imaging Center is a leading health institution located at 300 Medical Parkway in Chesapeake, Virginia, United States. We specialize in providing state-of-the-art imaging services to patients in the Mid-Atlantic region. Our team of experienced radiologists and technologists are dedicated to delivering high-quality diagnostic imaging services in a comfortable and compassionate environment. Whether you need an MRI, CT scan, ultrasound, or X-ray, you can trust Mid-Atlantic Imaging Center to provide accurate and timely results to help guide your healthcare decisions. Contact us today to schedule an appointment and experience the difference at Mid-Atlantic Imaging Center.
Photos of Mid-Atlantic Imaging Center
300 Medical Pkwy #302, Chesapeake, VA 23320, United States
Reviews of Mid-Atlantic Imaging Center
"Front desk staff were pleasant while quite busy. I arrived early to complete paperwork and noticed/overheard staff politely dealing patients and phone calls that bordered on rude and abusive. Amazing that some of the public have no understanding of their responsibility to be pleasant and patient with others and situations. The girls at the front window did great with some not so nice and not so patient patients."
"I am not surprised I am writing this now that I have came to see other reviews. This place needs to find a new receptionist! Felicia specifically. I have been STRESSED since finding several things labeled category 4 on an ultrasound and now needing a 3D mammogram. I was told I needed a referral (even tho my insurance does not require one) and also previous images which would be back home in Wisconsin. I called right away after my first phone conversation with Felicia and they mailed them Monday August 7th. Today Friday August 11th I called to see if they had received them so I could get on the schedule. She stated "I TOLD YOU we needed to get those to us when all I was doing was seeing if they were there. She also told me for whatever reason they did not get my OBGYN referral document so I stated alright I will have to call them and she rudely jumps in and says okkkkkeeeeeee BYE and hangs up like a teenager. Get better employees! Disgusting to treat someone that way who is possibly facing a life changing diagnosis and just wants to get things sorted out and get an appointment"
"Front desk staff was extremely unhelpful and unkind. Instead of receiving a Phone call about a mass found. I recieved a letter in the mail 3 weeks later. When I called the office the staff was rude and unhelpful telling me it took so long because they cannot read the images in office and have to send them to florida to be read and that i was on a list to be called but they had not gotten around to calling me yet. I went into the office to sign a release of information to send the records to my doctors and get a copy of my imaging and the desk would not help and made several excuses and created barriers for me seeking help and information about my heath concerns. I ended up walking out because the front desk refused to help in any way to find a solution to the problems at hand. Ask for another imaging center. This one is not worth your time!!!"
"The radiologist was wonderful! Getting to her was another experience all together. The reception was quite rude. Her first words to me were "I'm going to have to reschedule you because you brought your kids with you." My two school-age daughters had planned to do their schoolwork in the waiting room. I insisted they would wait downstairs in the lobby if they weren't allowed in the Imaging Waiting Room. She was quite huffy & told me they aren't allowed in the building??! No guests being allowed in the waiting room was not communicated when I made the appointment. The face mask requirement was also not shared when I made the appointment. Needing to avoid powders & deodorants was not shared. Needless to say, the "welcome" from the front desk leaves A LOT to be desired."
"I have been a patient for many years. I have had mostly good experiences at the Chesapeake, VA location. First and foremost, if your paperwork is up-to-date then you get called in quickly and your appointment time spent there is under 15 minutes with the mammogram technician. So I rate them high for being very efficient. The office staff is usally 50/50 in terms of greeting you, being friendly and smiling. One of the long time office staff members hardly ever has even the slightest curve in her smile and does not speak much and seems almost withdrawn, however on the other hand, two other staff members are just the opposite, they engage with the patient and make you feel like at that moment you are important to them. On my most recent visit, I came in with my doctor's script for the mammogram - I was able to get an appt for 5 days later. The staff member asked me if I was also interested in a 3D mammogram. I said yes. She made a phone call to a different office location to ask if I needed to pay a $60 fee upfront. They said no. So she gave me a form where i selected the type of 3d I was looking for and the price amount. I signed it and gave it back to her. She printed out a piece of paper that clearly says 3D MAMMO MAIC MAMMOGRAM. So when I came in for my appointment I fully expected to have a 2d and a 3d appointment. When I was called in the back, I was getting my regular 2D mammogram screening and the tech said, o.k. you are done. I asked what about my 3d mammogram she says, You only get that if we send you a pink slip in the mail. ???? I was VERY confused. I told the tech I filled out the form requesting to get a 3d mammogram and I am paying for it out of my pocket. She insisted that no that is not how it works and that they only do it if it is necessary. So then why was I aksed originally if I wanted the 3d. So I went home totally confused. In the previous year, I opted for 3d for my personal security to feel better about my health and I did not have this issue I was able to get both and I was in and out of the office quickly. Communcation between the office staff and the tech must be lacking? Something happened here with my desire to get this 3d. The office staff was on the same page as I was, but for some reason I assume Management has educated the techs to deter patients from getting the 3d mammos unless necessary."
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