Windsor Electronics
34 East Windsor Boulevard, Windsor, Virginia 23487
About the Business
Windsor Electronics is a leading provider of high-quality electronic products and services located at 34 East Windsor Boulevard in Windsor, Virginia. Our experienced team of professionals is dedicated to delivering top-notch customer service and innovative solutions for all your electronic needs. From state-of-the-art audiovisual equipment to cutting-edge home automation systems, Windsor Electronics has everything you need to stay connected and entertained. Visit us today and experience the difference that our expertise and commitment to excellence can make for you.
Contacts
34 E Windsor Blvd, Windsor, VA 23487, United States
Hours open
Monday:
10:00 - 17:00
Tuesday:
10:00 - 17:00
Wednesday:
10:00 - 17:00
Thursday:
10:00 - 17:00
Friday:
10:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"Had an excellent experience with Windsor Electronics! My TV stopped working after I moved. After 3 separate, frustrating calls with LG technical support, I was finally referred to Windsor Electronics. I called off-hours and left a message. Mike called me right back early the next day, quickly diagnosed the problem, ordered the necessary part, and repaired my TV in just a week! Mike is a true professional, extremely knowledgeable and kind. The rest of the team was also pretty responsive over email. Thank you so much Mike and team!"
"Worst experience with Windsor. I bought a brand new LG tv in month of February and my screen went blank in March 2023. It is just like in a month the tv os facing problems. I asked for replacement from LG, but LG is not being professional in this field. lG assigned my case to Windsor Electronics and these are not even responding to calls or email. Its been a month now from when I have raised a case, but still no luck. Worst Worst Worst"
"Hi everyone, If I could give them negative stars I would! I bought my TV from Best Buy at the end of December. I picked it up in Jan of 2023 and my son's Xbox didn't work. I called Best Buy they said I was out of the 15 day window and had to go through LG warranty. So I did... LG placed me with Windsor Electronics and I was assigned to work with Jackie. When Jackie called me I told her the same information I gave Best Buy and LG. I explained my TV wasn't even 2 months old and I wanted a new TV vs. them fixing it. She told me she would leave my case open but I needed to call LG and speak with a Executive manager at LG because the employees were from the Philippines and wouldn't be able to approve that request. So I called LG back, recieved a call from Senior Management. The lady at LG told me I had to have the repair thats LGs policy. Then LG proceeded to tell me I had an appointment scheduled with Windsor. I explained I did not have anything scheduled because I wanted a new TV and Jackie said I had to discuss it with LG and I would have to call her back to let her know what the outcome was. LG Management called Windsor and Windsor told LG, I requested to cancel their assistance. I explained again I did not. We left it as I would still need to set my appointment up with Windsor. I call Jackie back to schedule my appointment. No answer, no call back. LG calls me and says do I want to cancel my appointment with Windsor. After all the back and forth I'm irritated now, I tell the lady No, LG Management stated I had to keep my appointment because they wouldn't replace my TV until it was determined they couldn't fix it, or 3 repairs. A few minutes after I get off the phone I get and email saying my appointment with Windsor is canceled. Still no call and no answer from Windsor. I call LG back speak to team leader for them to tell me Windsor emailed them and I quote, " The customer was dishonest with us" so we don't want to accept the repair. Now I have called Windsor several times and left a message and still have not received a call back. I am beyond disappointed and disgusted with Windsor. I had no reason to lie to them and did no such thing! For them to email LG and state that about me is unacceptable!"
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