Custom Cruisin, Inc
3614 Mechanicsville Turnpike, Richmond, Virginia, United States
About the Custom Cruisin, Inc
Custom Cruisin, Inc is a car repair institution located at 3614 Mechanicsville Turnpike in Richmond, Virginia, United States. Our team of experienced technicians is dedicated to providing top-notch services to keep your vehicle running smoothly. Please note that our website uses marketing and tracking technologies, and opting out may affect the functionality of some products. Contact us today for all your car repair needs!
3614 Mechanicsville Tpke, Richmond, VA 23223, United States
Opening hours of Custom Cruisin, Inc
Monday:
10:00 - 17:30
Tuesday:
10:00 - 17:30
Wednesday:
10:00 - 17:30
Thursday:
10:00 - 17:30
Friday:
10:00 - 17:30
Saturday:
Closed
Sunday:
Closed
Reviews of Custom Cruisin, Inc
"I own several vehicles. For the last fifteen years, I have had almost all of my car work done here. They are reliable, knowledgeable, and efficient, and their rates are much better than the dealer or other service shops!"
"They were pleasant, quick and priced well. Had a tire installed by the team and I couldn't be happier. Small shop, with a personal feel."
"Had 4 new tires installed, drove home on secondary roads (all posted 45 or less) and didn't use my truck (3rd vehicle and working from home during pandemic) for a week. When I went to get on the interstate, I got a massive steering wheel shake at 55mph. Gave owner a call and he got defensive and couldn't understand how I hadn't gone over 55 in the last week. I explained and he was acting like I was lying. Then started saying he couldn't hear me, so I spoke louder and said I was almost home and would call him from the landline. Then he said "don't yell at me and if I'm going to be like that, he will hang up", but he couldn't hear me??? I told him not to worry I would go elsewhere to get the problem corrected. At the other shop, RPM, they said all 4 tires were out of balance including one that was over 3.5oz off. People pay the extra to go somewhere else."
"Mark worked on my GMC Sierra which badly needed new rocker panels. He ground out the old rockers, welded in new ones and painted them. He also mounted some tires for me. He did a great job. He worked with me to make sure we both understood exactly what I wanted him to do. His prices are reasonable and his work is excellent. I would highly recommend him and will be taking my vehicles to him in the future."
"Horrible service from the owner. I purchased rims a while back and after installation I noticed something wasn't sounding right (thought maybe brakes or something). After having to pay a diagnostic fee at a repair shop, turns out the lug nuts hadn't been tightened enough from where the new tires had been installed. When I went back to this shop to let the owner know, he became very defensive and started hollering and I was then accused of loosening the lug nuts myself and that I had rushed him to put the rims on initially (both of which were completely untrue as I waited for a call to let me know my car was finished, and why would I loosen them myself and put my own life at risk of having an accident if my rim falls off while driving). When I responded to his nonsense with what I just stated above, he then pointed to his security camera and said that I was on camera and he would call the cops. I left at that point because I never became loud with him or threatened him in any manner and that headache clearly wasn't with my time anymore. I'll NEVER do business here again and would NEVER recommend this place to anyone!"
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