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Advanced Plumbing, LLC
5324 Distributor Drive, Richmond, Virginia, United States
About the Advanced Plumbing, LLC
Advanced Plumbing, LLC is a reputable plumbing institution located at 5324 Distributor Drive in Richmond, Virginia, United States. Our team of skilled plumbers is dedicated to providing top-notch plumbing services for residential and commercial properties. With years of experience in the industry, we are known for our professionalism, reliability, and attention to detail. Whether you need a simple repair or a complex installation, we have the expertise to handle all your plumbing needs efficiently and effectively. Contact us today for all your plumbing needs.
Photos of Advanced Plumbing, LLC
5324 Distributor Dr, Richmond, VA 23225, United States
Opening hours of Advanced Plumbing, LLC
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Advanced Plumbing, LLC
"Really excellent, well-priced work by Will. Redid a ton of plumbing work that had been put off for far too long. Very genial and detailed."
"We can't recommend Advanced highly enough. We had moved into a house which had some massive issues with a leaking sewer line (old cast iron pipes). We saw that it was leaking into our crawl space, but had no idea of the leak's origin - since it was coming down from somewhere inside of the walls. Justin with Advanced came out to give us an estimate, and was able to exactly pinpoint the leak after taking a quick look at our system. We were impressed, seeing as a different plumber had been out to the house to give us an estimate before Justin, and had completely misdiagnosed the issue. Advanced sent workers out within a week to replace the pipes - these guys were super courteous and informative while they worked on the line for 2+ days getting it all straightened out. They even connected an old sink and replumbed it for us while they were at it, even though it wasn't in the original contract. We'll definitely be going back to Advanced for any plumbing issues in the future!"
"I am writing this review due my terrible experience with Advanced Plumbing. I called Advanced Plumbing to come and service my hot water heater. It was not providing enough hot water. I had lived in the house for a few years and had never had an issue with the water heater. The technician said that the water heater needed rebuilt. After he rebuilt it, I had hot water. I paid the invoice of $651.00. The next day I was walking through the garage to go to work and I noticed water leaking out of the water heater. I took a picture and sent it along with an email to Advanced Plumbing. The responder said that she would talk to the technician. She wrote me back and said that the hot water heater was already like that so it was a preexisting condition and that they would charge me a $60.00 trip charge as well as the cost to fix the water heater. Obviously this was insane. I went back and forth with them for a few weeks and they were uncompromising. I decided to call another plumbing company. The technician from the new company inspected the water tank and said that it needed replaced. I told him about the previous service from Advanced Plumbing and he said that it should have never been rebuilt because the bottom was starting to rust. His view was that they were either incompetent or wanted to make more of a profit by rebuilding the water heater. Due to how they had treated me I went with the latter. I paid for the new water heater and sent correspondence to Advanced Plumbing telling them what had occurred. They were uninterested and declined to offer me any type of relief or compensation. I am writing this review in the hopes of warning other potential customers. I never have a problem paying a fair price for services but it really bothers me to be ripped off and taken advantage of. I feel like Advanced Plumbing stole from me. In case anyone from Advanced Plumbing replies and says that I am referencing another Advanced Plumbing (as I have seen in responses to other complaints) this is the Advanced Plumbing located at: 5324 Distributor Dr. Richmond, VA 23225."
"It’s easy to write a positive review for trade work when everything goes great and costs less than you planned. It’s easy to write a nasty review when everything goes wrong and costs more than you expected. Advanced Plumbing has given me the chance to review a job that did not go well and yet they made right. The gory details of what happened are not particularly important. We needed three leaky faucets and one leaky pipe repaired. It took longer than expected and cost more as a result. And everything wasn’t really fixed when they were done. After we (I hope fairly reasonably) communicated our concerns, Advanced Plumbing sent a technician back (for a few hours) to clean up the loose ends at no charge. The repairs were all done to our complete satisfaction. Then, on their own accord, they reviewed the complete situation and refunded us about 25% of the total invoice. I am sure Advanced Plumbing’s business model does not include messing things up and working for free. I’m sure they always want to get things right the first time and as quickly as possible. But when things went wrong (as they will for all of us), Advanced Plumbing stepped up and did the right thing. I’ll be calling them back."
"Plumber came one day left fixed the cloged and he said that was the reason for low pressure had a leak still at bottom of toilet he said had no wax ring he be back. He set two separate appointments no call no show i sat around for nothing. Then he finally came after i called him upset. He wrote on my receipt what was wrong and left no follow up nothing so yes i called very upset cause i paid a 200 deductible for nothing. DO NOT RECOMMEND"
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