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James River Air Conditioning Company
1905 Westmoreland Street, Richmond, Virginia 23230
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About the James River Air Conditioning Company
James River Air Conditioning Company is a trusted institution located at 1905 Westmoreland Street in Richmond, Virginia, United States. Specializing in electrician services, general contracting, and plumbing, this company is dedicated to providing top-notch services to its customers. With a team of skilled professionals, James River Air Conditioning Company is committed to delivering high-quality workmanship and exceptional customer service. Whether you need help with electrical repairs, home renovations, or plumbing installations, you can rely on James River Air Conditioning Company to get the job done right. Contact them today for all your home improvement needs.
Photos of James River Air Conditioning Company
1905 Westmoreland St, Richmond, VA 23230, United States
Reviews of James River Air Conditioning Company
"Company overall is good - pretty responsive but also has some of the flaws of being a bigger company. Pretty impersonal. I would recommend though. The service techs are where the value lies here. Almost every tech that has come out has taken the time to explain what's going on, listen to your concerns and do their best to address them. Ryan was our latest tech and he was spectacular."
"The work by their technicians seems to be fine. No complaints when it comes to the people in the field. The companies organization for managing their dispatching is where I have my issue for this past weekend. I confirmed an appointment at 1pm for that afternoon. Someone from the company called around 2:30pm. Decided they couldn’t reach me after one attempt (who doesn’t use spam call filtering these days. The number used was labeled spam by the Verizon) and tried to cancel the appointment, without verifying it verbally with me the customer. Luckily, I caught the voicemail in time and got it straight. This is not the first time they have tried to do this, whether canceling the day of or rescheduling two months out from an already set appointment. TLDR: good field technicians, not so good dispatching/ reliable appointments"
"Excellent experience with James River A/C from the very first contact- I scheduled a visit online and they called me back within 30 minutes to confirm - until the complete installation ( 2 days later ) of all the equipment for two new heat pumps and air handlers and duct work. Completely professional and knowledgeable sales agent Jon Hall was an utter delight with whom to have worked. He handled everything as if I was the only customer he had. The install team (Sam, Justin and Caden) are a valuable asset for JR to have-they had everything up and working in less than 1 day. I couldn’t be more satisfied with the whole process!"
"Our heat pump stopped producing heat. I went online that evening & made an appointment. Someone contacted me immediately the next morning. And our service guy Tim was at our house by noon. He did a great job of getting back up & going. Super personable nice guy. Overall just a really great experience in working with James River HVAC. Truly a top notch company. Have been a customer of their over many years & will continue to be."
"This was our first experience with James River and we couldn't be more pleased. We needed to have a ceiling fan replaced and the electrician, Kirk, was excellent. He arrived promptly, was courteous, professional, and very knowledgeable. Thanks Kirk and James River for a job well done. We'll definitely be using you for any of our future needs!"
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