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Apex Appliance Service & Repair, Llc
3303 Tanners Way, Richmond, Virginia 23224
About the Apex Appliance Service & Repair, Llc
Apex Appliance Service & Repair, LLC is a trusted appliance repair company located at 3303 Tanners Way in Richmond, Virginia. With years of experience in the industry, our team of skilled technicians is dedicated to providing top-notch repair services for a wide range of appliances including refrigerators, ovens, washers, dryers, and more. We pride ourselves on our fast and efficient service, ensuring that your appliances are up and running in no time. Contact us today for all your appliance repair needs!
3303 Tanners Way, Richmond, VA 23224, United States
Reviews of Apex Appliance Service & Repair, Llc
"Horrible Experience! Had an appointment set for yesterday from 12:00pm - 5:00pm, and only received a text at 3:30pm (after I followed up) saying they were not coming and said i could find someone else. I then followed up with a message instantly asking if they were instead coming today and got zero response. Very unprofessional! DO NOT USE THEM IF YOU NEED SERVICE - UNRELIABLE AND UNRESPONSIVE! Find someone else. Extremely poor service, communication, and general lack of professionalism. Look elsewhere!"
"For my dishwasher repair, called warranty company and Apex Contractor was assigned to the claim. Contractor showed up at my house, and took a picture of the model number plate inside of my dishwasher and left. $100 service fee prepaid for a visit of less than 1 minute!! Then, the contractor flat out LIED to the warranty company and reported that there was no mechanical failure!!!!!!! He never took a look at my dishwasher!!!!! How can someone assess and report in less than a minute that the appliance had no mechanical failures. REALLY?????? One star is too kind of a rating!!! Now, my warranty company believes this contractors report!! I am still without a dishwasher after one month! Do not use this company."
"It took a call to the warranty company to even get him to come to diagnose the problem. Then he lied about when he received the parts. When he finally came to repair the dryer, he broke my washing machine in the process. He then charged the warranty company for the part to repair the washing machine he broke. If I could give less than one star, I would."
"Took them over 2 months to come and fix our washer and finally took a call to our warranty company to get a call back from Apex. Washer still not completely fixed so I’m calling the warranty company again. Warranty service call was placed originally on 12/6/2020 if that tells you anything."
"The gentleman was responsive to my message and came on a Sunday to take care of our needs. He made a recommendation for our unit and offered to come back for free to hook up a new appliance for us. Would definitely call again!"
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