Hilton Richmond Downtown
501 East Broad Street, Richmond, Virginia, United States
About the Hilton Richmond Downtown
Located in the heart of downtown Richmond, Virginia, Hilton Richmond Downtown offers luxurious accommodations and top-notch amenities for both business and leisure travelers. Situated at 501 East Broad Street, this upscale lodging institution boasts comfortable rooms and suites, a fitness center, a rooftop pool, and multiple dining options. With its convenient location near popular attractions, shopping, and dining destinations, Hilton Richmond Downtown is the perfect choice for a memorable stay in the historic city of Richmond.
Photos of Hilton Richmond Downtown
501 E Broad St, Richmond, VA 23219, United States
Reviews of Hilton Richmond Downtown
"Excellent place to stay! Everyone on staff is lovely especially the valet staff - Angel and Chad were such a joy to interact with each pickup and drop off of my car! Highly recommend this hotel and just to say Hi to the valet staff."
"My wife and I stayed here one night for a business trip. We loved everything about the hotel except for the staff of the gather and hem bar that we had dinner in. We sat at the bar and the young girl was so off putting, weird and rude that we thought it was a joke. Every single person that works in this hotel was fantastic, until we met her. We ordered dinner at the bar and she never asked if we wanted a drink, etc. she would complain about her job right in front of us and it just made the experience a bit unsettling. Other than that, the hotel experience was great. The ladies at the breakfast restaurant in the other part of the hotel were fabulous, as were the valet and front desk staff."
"I have visited here a few times for work. The breakfast staff is awesome. Very friendly and personable. The front desk staff was friendly as well. I will definitely stay here again. Central location, close to restaurants."
"I feel like it’s unfair to judge this place, or anywhere really, based on reviews during COVID restrictions. Our experience in Nov. 2023 was great. We arrived around 8 pm on a Friday night and had no problem with valet parking or getting into our room. The valet guys were super nice to our kids, even giving them rubber duckies from the hotel. Our room was huge and well-maintained and I love that they have adopted texting and QR codes for requesting housekeeping and even getting your car from the valet. Tipping housekeeping via the QR code does not incur a fee, but the one for valet does, so we just used cash for them. I would advise skipping the breakfast (which is not included in the room price) as it’s nothing worth spending extra money on and there are plenty of great places to get food nearby in downtown. Also, be aware that the indoor pool does not seem to be heated, but the hot tub was great and there’s huge faux outdoor courtyard (it has a high glass roof) that’s great for hanging out with a larger group or bringing back some takeout. We’ve stayed in a couple of other downtown hotels in Richmond, but this was much better in just about every way, and much better than the overall impression I got from reading older reviews."
"We had a great stay on 8/26 at the Hilton Richmond Downtown. My Fiance and I thought the room was fantastic. We were on the executive floor, and although the lounge was closed the room was spacious, had a good view, comfy bed, and beautiful bathroom. When we arrived our room was late being cleaned, and while we were concerned we were going to be late for our evening plans Jason at the front desk was so kind and helpful to get a room ready for us in time. I went to breakfast alone Sunday morning and the staff was very friendly and attentive. Would definitely stay again!!"
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