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Tax Ladies
2130 Berkmar Drive, Charlottesville, Virginia 22901
About the Tax Ladies
Tax Ladies is a reputable accounting and finance institution located at 2130 Berkmar Drive in Charlottesville, Virginia. Our team of experienced professionals, known as the Tax Ladies, specialize in providing top-notch tax preparation and financial services to individuals and businesses alike. With a commitment to accuracy and efficiency, we strive to help our clients navigate the complex world of taxes and finances with ease. Whether you need help with tax planning, bookkeeping, or financial consulting, Tax Ladies is here to assist you every step of the way. Visit us today to experience the difference our expertise can make in your financial success.
Photos of Tax Ladies
2130 Berkmar Dr, Charlottesville, VA 22901, United States
Opening hours of Tax Ladies
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Tax Ladies
"Paid 400 to get taxes done with Libby. Never did get our Fedeal refund, after doing some research found out she messed something up on our taxes and they took our whole refund! Wife has been leaving emails, voice-mails, text messages, and messages with their front desk for almost 2 months and we have yet to get a reply from anyone from this location! Extremely poor service! After their reply, my wife left a message with someone there and they said they would call back. Still no call back, and for being short staffed, we have been trying to talk to Libby for 2 months after multiple voice-mail, texts, and leaving messages at front desk! Update: has been 2 more months and nothing, have been trying to get ahold of Libby or someone to find out what yall screwed up on our taxes since June! Definitely won't reuse this place, was fine till last year and when there was a problem no help at all! Update #2: Has almost been 8 months since we started trying to contact yall about Libby screwing something up with our taxes! Has been 6 months since you replied that you would contact us! Well i hope your business fails miserably! No one called my wife back, I tried calling multiple times, wife left multiple messages for Libby and nothing! Evidently this was a problem with multiple people with the other reviews left for Libby! We lost our entire refund last year because of some mistake Libby made and you don't even have the common courtesy to reach back with us to help figure out what she did!"
"It’s been over a year with them and I have yet to receive my taxes and they don’t even pick up my calls anymore. They give me no follow up, no updates or anything."
"Without getting into too many specifics I would like to caution anyone looking to hire Libby. I can not speak to Treat's professionalism but I can say that our experience working with Libby for our personal and business returns was a nightmare. We moved to a very responsive and reputable CPA company months ago and are still finding errors Libby made and/or filings that were not submitted. Repeated voicemails, texts and emails were completely ignored. A letter from our company attorney, also ignored. I am typically not one to write reviews because I feel like people are human and everyone is bound to have a bad day and giving a bad review for a one of situation doesn't feel right. In this case however I felt the need to share our experience in the event it helps anyone."
"Working with Libby of The Tax Ladies has turned out to be an unbelievable nightmare and the absolute worst professional encounter I’ve ever had! The lack of accountability for mistakes made coupled with her lack of response (numerous & repeated phone calls & messages left over a 5 mo period) to legitimate questions I had concerning the status of my taxes, has been beyond frustrating! I came to see Libby in March to prepare my fairly straightforward taxes, but because of mistakes she had made & with no sense of urgency on her part it wasn’t until mid August that the State & the IRS received them. During this time I had to constantly stay on top of things & make numerous calls to the tax agencies to find out what was going on, since she wasn’t returning my calls or keeping me updated on anything. This totally defeats the purpose of paying for this to be handled. Now instead of receiving a refund I am being told that I owe over 10 times that amount. Unfortunately, because I have such little confidence in things at this point, I will be paying someone else to review them. I rarely write reviews, but felt it necessary in order to caution those who may be considering using this business - one that deals with something as important as taxes should certainly be more professional & at the very least accountable -"
"This place is 'da bomb! I have worked with Treat for years and can't see myself going any where else. She takes time to listen and makes sure she covers all the bases on your federal and state. Honest, dependable, humorous, caring and sincere. I appreciate her working with me and all the crazy stuff I have for her to figure out for tax time. Living to be her "favorite" customer each year!"
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