Curtis Heating & Cooling, Inc.
5391 Three Notch'd Road, Crozet, Virginia 22932
About the Business
Curtis Heating & Cooling, Inc. is a reputable general contractor located at 5391 Three Notch'd Road in Crozet, Virginia, United States. Specializing in heating and cooling services, they offer a wide range of HVAC solutions to residential and commercial clients. With a team of skilled technicians, Curtis Heating & Cooling, Inc. provides top-notch installation, repair, and maintenance services to ensure optimal comfort and efficiency. Customer satisfaction is their top priority, making them a trusted choice for all heating and cooling needs in the Crozet area.
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Contacts
5391 Three Notch'd Rd, Crozet, VA 22932, United States
Opening hours
Monday:
07:30 - 17:00
Tuesday:
07:30 - 17:00
Wednesday:
07:30 - 17:00
Thursday:
07:30 - 17:00
Friday:
07:30 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"We called 4 separate companies and spoke with a representative at each company. Curtis Heating was the only company who actually came out to the house as promised and the work was complete without any issues."
"When I called the morning following a routine maintenance because my ac and condensation pump weren't working properly all night,Dwayne was rude to me. I was speaking to him mother, Joyce, who didn't understand what I was telling her. He didn't say "good morning" or "how many I help you?" But instead rudely asked if the pump was hooked up! I said well good morning! He then just asked again if the pump was hooked up! I told him he could deal with my landlady and hung up. They need a good lesson in manners and customer service. Most of their technicians are polite and friendly but not all of them. Joyce, said call her when they are rude. But then Joyce had the nerve to tell me I needed to be polite and rude no matter what after her son was so rude to me on the phone this morning. They don't need to be my best friends but they do need to remember who the customer is."
"Highly recommend this company - they helped us replace some duct work in our home. Both Carl and Kenny were knowledgeable and professional over this multi day project. Company was courteous and respectful entering home. Job well done will plan on calling on Curtis again."
"The team at Curtis Heating led by Duane are first class. They installed a new heat pump. Carl the sales rep. went over our options which allowed us to make a wise purchase decision. The install went smoothly. My wife and I could not be happier and recommend Curtis Heating without hesitation."
"We recently needed to replace an AC unit. Based on the recommendation of our in-laws, we solicited a bid from Curtis, among a few other local companies. Curtis came back with the lowest bid, and also one of the faster turn-around times of the companies we spoke with. They had a crew out to install the unit the day after it was delivered. The crew was pleasant, polite and professional. They accomplished the job quickly, and did a great job of cleaning up when everything was done. There was an issue with a faulty part in the unit that came up a few days after the installation. I notified one of the managers, and when he couldn't find a tech who could make it over quickly, he came to our home on his own to take care of the issue for us. I was very impressed to see a manager jumping on an issue like that. We are very happy customers, and will be using Curtis for all of our HVAC needs from this point forward."
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